Job Title: Service Engineer
Salary: £30,000 - £40,000 (DOE)
Location: Horley, Surrey
Job Purpose:
As a part of the service department, the Service Engineer is responsible for servicing, maintaining, diagnosing faults, and resolving issues related to Heat Pumps, Solar (PV and Thermal) systems, and associated equipment installations.
The role includes the provision of a company-assigned vehicle for business use. Service engineers are required to maintain cleanliness, safety, calibration, and operational functionality of their assigned vehicle, tools, and equipment. Additionally, adherence to company uniform standards is expected, with provided uniforms and PPE.
Key Responsibilities:
1. Understand, identify, and resolve issues with installed systems.
2. Perform routine service and maintenance visits, optimising system efficiency.
3. Investigate and diagnose breakdowns, attending to faults promptly.
4. Conduct initial inspections of systems as arranged by the service administrator.
5. Undertake plumbing and electrical repair work onsite when necessary.
6. Identify manufacturer faults and facilitate warranty claims.
7. Maintain positive relationships with colleagues, clients, manufacturers, and suppliers.
8. Ensure availability of necessary tools, equipment, and parts for jobs.
9. Maintain van stock and cleanliness, replacing stock as needed.
10. Leave s...