Responsibilities
* To process delegate registrations and invoices, ensuring every contract is accurately and efficiently recorded.
* To provide sales support to the commercial team; chasing delegate for correct/missing information, ensuring correct details are reflected in all systems and published documents (i.e. delegate directory listings) and resolving delegate queries etc.
* Using internal systems daily to keep data accurate (Salesforce, ESOP)
* Working with the Commercial team and Informa Finance to identify unpaid invoices post event.Working as intermediary with Commercial, Finance and Credit Control to resolve any outstanding debt.
* Ensure invoicing is completed in a timely manner, reporting monthly on the revenue outstanding and proposing solutions for any backlog.
* Working closely with credit control, Informa credit analysts and the wider Informa finance team to resolve issues surrounding invoices, aged debt and larger/recurring customer amendments.
* Ad hoc data and trend analysis on historical delegate figures and event analysis, for various departments as required, including but not limited to: Marketing, Finance, H&PM, the Airline team and the Commercial team.
* Attend live events to provide support with the production of the event and assist in managing registration delivery and onsite payments.
* Work with key internal stake holders to plan and prepare for each event, as well as identifying areas of improvement throughout the event life cycle.
Qualifications
* Experience within a financial administrative role or general administration experience, with delivering a registration process for international delegates a preference.
* Understanding of reporting, data manipulation, and understanding data trends.
* Attention to detail and time management skills, direct experience in a data intensive role as well proven experience and understanding of reporting, data manipulation, and understanding data trends.
* CRM, database management and analysis competency and experience
* Outward facing individual with the proven ability to communicate and engage with existing and new customers and communities.
* Proven collaborative skills with both internal stakeholders and external partners and the ability to work with colleagues based overseas
* SalesForce experience would be ideal but not essential
#J-18808-Ljbffr