Reception and Customer Service (Placemaker)
Join to apply for the Reception and Customer Service (Placemaker) role at Places for People
We are Places for People Group, a social enterprise that builds homes and delivers services for everyone in the community. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK’s leading health and wellbeing enabler.
More About the Role
We have an exciting new opportunity for a Reception and Sales colleague, internally known as a Placemaker, at Places Leisure. You will work in a fun, lively environment with likeminded people, helping to inspire others to work together and deliver their very best. You will be highly organised and thrive on delivering excellent customer service whilst promoting a helpful and welcoming environment that offers a positive first impression to all prospective and existing members.
Previous experience in a sales and customer service environment would be beneficial, but we support learning and development opportunities for proactive and self‑motivated individuals.
More About You
* You will have the inherent ability to create personable and meaningful relationships with customers in a unique and relevant way.
* You will be able to multi‑task and manage daily operational tasks with strong execution and confidence.
* Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people.
* You will have the ability to use sales tools and techniques documented by Places Leisure membership management.
* Sales focused and target driven individual.
* You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards.
Benefits
* We align with the Real Living Wage foundation
* A bonus scheme for all colleagues at 2%
* Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
* Flexible working (including part time working, shift work and more)
* An opportunity to purchase additional annual leave
* Lots of opportunity to access ongoing personal learning and development
* Access to our Company Pension scheme
* Cashback plan for healthcare costs – up to £500 saving per year
* Discounts of up to 50% on activities, centre shop and cafes
* Extra perks including huge discounts and offers from shops, cinemas and much more.
Whats next?
If you meet the criteria and are ready to make the next step in your career, apply following our simple 5 minute application process. Upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. Please note that we may bring the closing date forward if we receive a large number of quality applications. If you are interested in this role we advise applying immediately to avoid disappointment.
At Places for People, safeguarding is everyones responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse and neglect. Our recruitment process includes pre‑employment checks, including Disclosure and Barring Service (DBS) checks where applicable.
Armed Forces– We guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident– Places for People is a Level 2 Disability Confident Employer and guarantees an interview for disabled applicants who meet the essential criteria for the vacancy.
Neurodivergent– Neurodiverse individuals who meet the criteria for a vacancy will be guaranteed an interview.
Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative
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