This role sits within Freuds’ social team – a specialist team of 15 within Freud Communications.
The team exists to service all clients within the agency on both a consulting and paid basis – ensuring all teams are kept abreast of the latest social best practice. Services provided include content strategy and channel planning, campaign activation, visible leadership and paid media management. The team consists of 7 specialists plugging into many integrated accounts on both a retained and project basis, including Mars, Danone, You Can Adopt, Samsung, Millennium and Prosus.
The Role
We’re looking for a creatively minded Social Media Account Manager / Social Content Producer who thrives on building standout social content and managing channels end-to-end - from concept to publication.
You’ll own monthly content planning - driving ideas, liaising with micro influencers and UGC contributors, scheduling, publishing, and reporting. You’ll bring deep platform knowledge and technical understanding of formats, specs and publishing best practice, helping clients maximise the performance of their social channels.
You will be hands-on in producing engaging posts, short-form videos and social assets (predominantly for TikTok and Instagram), using existing photography, designed assets, and animations developed by our internal design and motion team, as well as attending shoots to capture iPhone content.
Additional expertise in social podcast amplification would be valuable - translating episodes into scroll-stopping social content, experimenting with creative formats, and developing cross-channel visibility strategies across both consumer and corporate audiences.
You’ll work across a varied portfolio spanning a well-known podcast, a restaurant brand, the national adoption campaign You Can Adopt, a charity partner, and a global tech investment firm. This role suits someone with solid experience managing clients, delivering content plans end-to-end, and bringing creative precision to every post.
Responsibilities
Channel & Client Management
* Manage the day-to-day running of assigned client social channels
* Be a client’s first point of contact for content performance, creative ideas and recommendations
* Own relationships with micro-influencers and Creators, researching and reaching out to new contributors on behalf of clients
* Produce regular performance reports and distil insights into actionable improvements
* Confidently present creative plans and campaign updates to clients
* Maintain strong, proactive communication and manage expectations across multiple accounts
Social Content Production
* Create and publish engaging short-form content optimised for TikTok, Instagram, LinkedIn and other key platforms
* Build monthly content calendars and lead end-to-end planning, scheduling and delivery
* Adapt and repurpose existing creative assets, photography and animations into social-first formats
* Translate podcast content into social video formats, building amplification strategies that drive episode discovery
* Ensure all assets meet technical platform requirements (aspect ratios, length, captions, music usage and accessibility)
* Collaborate with design and motion teams to brief and refine visual assets
* Stay ahead of social trends and bring new creative ideas and platform innovations into campaigns
* Attendance at shoots to capture and publish live content on iPhones or for banking to develop bespoke assets with our design and motion team
Project Ownership
* Plan timelines, manage delivery stages and oversee content quality control
* Mentor junior team members and ensure consistent, high-quality output
* Track performance against KPIs, using analytics tools such as Meta Business Suite and Google Analytics.
Experience, Skills & Qualifications
* Experience in a social media or content production role (agency or in-house)
* Proven experience producing short-form *video and social-first assets across TikTok, Instagram, and LinkedIn
* *we do not require that you have skills using video equipment as we work with our in-house team and social videographers, but content captured on iPhone and edited with software like CapCut, or directly within social platforms is a requirement
* Strong understanding of content amplification for podcasts and voice-led series
* Confident across scheduling and publishing tools (e.g. Planable, Falcon or native platform tools)
* Excellent planning, time management, and client communication skills
* Familiarity with analytics and performance tracking tools
* Proficient in social copywriting and platform-native tone of voice adaptation
* Comfortable working collaboratively with creative, design, production and motion teams
* Understanding of paid social fundamentals preferred
About Freuds
Love & Work are our cornerstones. We believe they should be entwined with one another. To achieve this blend, we not only choose to work with clients who want to do things differently, but we build teams that are passionate about working on initiatives that they truly believe in.
Our employees are given the opportunity to develop industry firsts whether that be in the form of a documentary, an activation or the launch of a new concept or partnership.
Our alumni have gone on to run their own top 150 agencies and to lead the communications and marketing for well-known global brands. Securing a role with us is a smart and strategic career move.
We look for problem solvers, for creative minds and for individuals who want to change society, influence culture, challenge conformity and push boundaries. We know that without our employees, we wouldn’t be able to achieve what we do.
As our many awards and certifications confirm, we are committed to offering an inclusive environment where individuals from all backgrounds are rewarded on merit, have the opportunity to experience integrated communications in its truest form and work on opportunities that due to our connectivity are unique to Freuds. Our culture ensures a sense of belonging for all and we thrive off our ability to support and utilise a diverse range of thoughts and perspectives.