Employer: Cwm Taf Morgannwg University Health Board
Type: NHS
Site: Dewi Sant Hospital
Location: Pontypridd
Salary: £24,433 - £26,060 pro rata per annum (temporary top-up included)
Closing Date: 22/05/2025 23:59
Admin Assistant - Band 3
We provide healthcare services to communities in Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf, serving approximately 450,000 people. Our location offers access to Wales’s capital, Porthcawl, and the Brecon Beacons.
Our vision focuses on community health: preventing illness, promoting well-being, delivering excellent services, and reducing inpatient care through enhanced home, primary, and community care.
We value diversity and welcome applications from protected groups under the Equality Act 2010, including age, sex, sexual orientation, gender identity, race, religion, disability, pregnancy, maternity, marriage, and civil partnership.
We are a Living Wage Employer.
Please check your email regularly for correspondence related to your application. Applications can be submitted in Welsh or English, with no preference given to either language.
Note: There is a temporary top-up for Bands 2 and 3 to reflect the Living Wage of £12.60/hour (£24,638/year), until the 2025/26 pay uplift is confirmed.
Job Overview
The Administrative Assistant will support the Taff Ely Adult Community Mental Health Team at Dewi Sant Health Park by providing administrative services, including data collection and input aligned with local and national requirements by the Welsh Government. The role involves portraying a professional image and liaising effectively with clients, colleagues, and visitors.
The post requires independent work management, prioritization, and supervision of clerical staff supporting the service.
Main Duties
* Providing administrative support for the Mental Health Team.
* Collecting and inputting statistical data on client activity.
* Maintaining professional communication with clients and staff.
* Planning and prioritizing workload.
* Managing data and performance reporting.
* Supervising clerical staff daily.
Working for Our Organization
As part of NHS Wales, we serve three county boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf, with a core set of values: listening, respect, and teamwork. About 80% of our 15,000 staff live locally, reflecting our commitment to community.
Additional Responsibilities
Full job description and person specification are available via the application portal or attached documents. Knowledge of Welsh is desirable but not essential.
Responsibilities include overseeing data collection software, managing performance data, ensuring data quality, and supporting service improvement initiatives. The role involves dealing sensitively with clients, managing correspondence, scheduling, and maintaining records.
The post also requires proficiency in IT systems like FACE, WCCIS, Myrddin, and DHCW, and participation in performance appraisals and training.
Person Specification
Knowledge
* Good educational background
* Word processing and ECDL certification
* Familiarity with Myrddin, FACE, WCCIS
Experience
* Office environment experience
* Supervisory experience
Skills
* Effective communication
* Organizational skills
* Initiative and teamwork
Applicants from outside the UK need sponsorship for a Health and Care visa or Skilled Worker visa, unless they have other permissions. Please assess eligibility at 'Work in the UK'.
Certification
Appropriate UK professional registration is required.
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