Telesales Executive - Cables / Electrical Components
Doncaster
£28k to £30k Plus Commission
Job Summary:
We have a very exciting opportunity for a proactive and customer-focused Telesales Executive to manage day-to-day customer interactions, convert quotes into orders, and develop our clients' customer base. This role involves handling a high volume of inquiries with precision, providing detailed product information, and maintaining excellent customer relationships. Selling into the Electrical, Engineering, Wholesale, Renewables, Rail, and Oil & Gas sectors and beyond.
Key Responsibilities:
* Handle inbound and outbound calls and emails to/from existing and potential customers.
* Convert quotes into orders through proactive communication and follow-up.
* Develop new sales opportunities through various means, including researching and identifying potential leads.
* Understand customer needs and requirements to provide tailored solutions.
* Maintain and update the prospect database.
* Keep up to date with product and service information as well as competitor offers.
* Upsell products and services where appropriate.
* Provide exceptional levels of customer service with a clear and professional telephone manner.
* Manage and prioritize workload effectively to meet sales targets and deadlines.
* Work collaboratively with internal sales staff and other departments to ensure customer satisfaction.
Qualifications and Skills:
* Strong communication skills with a clear and professional telephone manner.
* Customer-focused attitude.
* Basic computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint.
* Willingness to learn and adapt to new software and sales techniques.
* Strong organizational skills and attention to detail.
* Ability to work effectively both independently and as part of a team.
* Positive and hardworking attitude, with the ability to handle pressure.
* Previous experience in sales or knowledge of electrical products is advantageous but not required.
Excellent Development opportunities
Start People are the acting agency for this position