Job Description
What you’ll be responsible for
Office management
- Creating and maintaining efficient office systems and processes
- Managing suppliers, IT, telecoms, health & safety and office facilities
- Supporting recruitment and HR administration
- Managing GDPR compliance and business continuity planning
- Preparing the office for regulatory inspections
- Supporting senior managers with administration and planning
Financial administration
- Direct debit management and client invoicing
- Preparing payroll data and financial reports
- Submitting sales and purchase invoices to the bookkeeper
- Credit control and KPI reporting
What success looks like
- Financial and office administration is accurate, timely, and professionally managed
- The office runs calmly and efficiently
- Managers have clear, reliable information to support decisions
- Regulatory inspection preparation is organised and confident
Qualifications
Essential
- Experience in office management and financial administration (SME environment)
- Excellent organisational and communication skills
- High attention to detail and strong numeracy
- High levels of discretion, professionalism, and reliability
Desirable
- Experience using Xero
- Experience in healthcare or social care
What we offer
- £30,000 – £32,500 per annum
- Attractive benefits package including a company bonus
- A genuinely caring and supportive working environment
- A trusted role with autonomy and responsibility
Additional Information
Home Instead Norwich provides award winning, high-quality home-care for older people. We are proud to be a caring, supportive team and value people who show initiative, accountability, and pride in doing things right.
This role is subject to an enhanced DBS check.
If this sounds like you, we’d love to hear from you — even if you don’t meet every requirement.