Overview
We're looking for a Shop Manager who shares our values, passion and drive supporting our shop's trading hours across the week or weekends.
You'll be joining a team where diversity is welcomed, people matter and we take pride in our work. We're determined to be here for everyone affected by cancer. So it's a retail job that makes a real difference to us achieving so much.
Responsibilities
* Be supported by an Assistant Shop Manager to inspire, lead and manage a shop volunteer team.
* Coach your team to ensure the shop is looking sharp, sorting and selling stock, and the admin side of running a shop is slick.
* Deliver excellent customer care and work with the team to ensure strong collaboration and creative thinking.
* Communicate effectively and be inclusive in a team role with good management skills and the ability to generate profit.
Requirements / Qualifications
* Management and coaching experience where you have helped people learn and develop and been an inspiring role model as a leader.
* Charity retail experience isn’t necessary but would be beneficial.
* Customer service skills delivering excellent customer care, preferably in a retail management environment.
* Computer and admin confidence to process till sales, follow and supervise work processes and manage regular shop admin.
* Sensible, fair and good decision making to recruit, motivate and manage a diverse group of people in an inclusive way.
Values and Diversity
At Tenovus Cancer Care we are guided by our core values: Collaborative, Integrity, Innovative, Respectful and Inclusive. We are dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you'll have an equal opportunity with us.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered. For more details please refer to the official Disability Confident guidance.
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