HealthHarmonie is a leading private healthcare provider dedicated to delivering high-quality healthcare services to patients across the UK. We specialise in partnering with the NHS and ICBS to provide innovative solutions that improve patient outcomes and streamline healthcare delivery.
Due to business growth, we are looking for a dedicated and experienced Implementation Manager to work alongside our Senior Management Team.
As an Implementation Manager, you will play a pivotal role in ensuring the successful implementation of new contracts. You will be responsible for coordinating and managing all aspects of the implementation process, working closely with internal teams, external stakeholders, and clients to ensure seamless execution and delivery of contracted healthcare services.
Role & Responsibilities
Plan
* Define the scope of the project in collaboration with the Senior Management Team
* Create a detailed work plan which identifies and sequences the activities needed to successfully complete the implementation needs
* Determine the resources (time, money, equipment, etc) required to complete implementation
* Develop a schedule for completion that effectively allocates the resources to the activities
* Review the schedule with senior management and all other staff that will be affected by the implementation activities; revise the schedule as required
* Determine with senior management the objectives and measures upon which the implementation will be evaluated at its completion
Implement
* Execute the implementation project as per agreed plan
* Develop forms and records to document activities
* Set up files to ensure that all information is appropriately documented and secured
* Monitor the progress of the implementation and adjust as necessary to ensure the successful completion
* Establish a communication schedule to update stakeholders including appropriate staff in the organisation on the progress of the implementation
* Review the quality of the work completed with the implementation team on a regular basis to ensure that it meets the need and standards
Control
* Write reports on the implementation for the Senior Management Team and Stakeholders
* Monitor and seek approval from the Senior Management Team of all budgeted expenditures
* Monitor cash flow projections and report actual cash flow and variance to the Senior Management Team on a regular basis (monthly/bimonthly)
* Ensure that all financial records for the implementation are up to date and discussed at regular intervals with the Senior Management Team
Evaluate
* Ensure that the deliverables are on time, within budget and at the required level of quality
* Evaluate the outcomes of the implementation as established during the planning phase
About you
* Proven track record in project management, demonstrating the ability to collaborate effectively with stakeholders at all levels, including senior management
* Proficiency in setting targets and objectives from a Project Management implementation perspective, ensuring alignment with organisational goals and KPI objectives.
* Demonstrated experience in effectively running project meetings, facilitating discussions, and driving actionable outcomes
* Skilled in mobilising new contracts across the business, collaborating closely with Resource, Bid, and Contracts teams to ensure seamless integration and compliance with contractual obligations
* Familiarity with PRINCE2 methodology is highly desirable
* Ability to work in line with KPI objectives and achieve desired outcomes, leveraging experience in project management to optimise performance and deliver results
* Strong communication, collaboration, and problem-solving skills, with a proven ability to thrive in a fast-paced, dynamic environment
* Strong understanding of NHS structures, processes, and regulations is highly advantageous