Role Responsibilities:
1. To undertake relevant duties as a dual badged Law Enforcement Officer and Civil Enforcement Officer.
2. To undertake tasked and proactive patrol duties, the primary role of carrying out focused and high levels of enforcement and investigation activities across the borough, addressing issues of crime and disorder, anti-social behaviour, nuisance, environmental issues and traffic offences.
3. To investigate and respond, as directed or tasked, to Members Enquires, service requests, complaints and/or related taskings.
4. To work as required or directed with the police, fire and other statutory partners, council services, external partners and other enforcement agencies to prevent, tackle or resolve crime and disorder, anti-social behaviour, nuisance, environmental issues and traffic offences.
5. To maximise patrol visibility to achieve outcomes as detailed within the relevant service plan and priorities, appraisal, taskings or directions.
6. The post holder will be required to work outside normal office hours including evenings, nights, weekends and public holidays in order to meet service requirements.
7. Undertake operational duties exercising the use of a range of criminal enforcement powers, also using Community Safety Accreditation Scheme (CSAS) and Civil Enforcement Officer powers.
8. Undertake operational duties ensuring delivery of required enforcement activities to secure the provision of an efficient and effective service, achieving consistently high levels of enforcement of relevant legislation as necessary.
9. To maintain high standards of service delivery to residents, businesses and others, delivering timely and professional, responses, updates and communications.
10. To ensure HR and all other policies and procedures are adhered to, attend training, briefing sessions, individual and team meetings as required. Completing records in respect of hours of duty, leave, incidents and sickness as required.
11. To organise workload, time and performance effectively or as required by any manager or supervisor, in order to meet service requirements.
12. To ensure that file records, case files and computerised data recording systems are entered and maintained to a high standard kept in accordance Service instructions/requirements.
13. To work on an individual basis and when required within or across a team.
14. To maintain up to date knowledge of legislation, crime and disorder, anti-social behaviour, nuisance, environmental issues, highway and traffic offences relevant to the role. Ensuring appropriate use of enforcement and problem-solving approaches as directed.
15. To investigate civil, and / or criminal offences in accordance with the provisions of the Police and Criminal Evidence Act 1984, Criminal Procedures & Investigations Act 1996 or other appropriate legislation. Interviewing witnesses and obtaining evidence for use in Court or other legal hearing, the taking and making of witness statements as required.
16. To ensure accurate preparation of civil and criminal legal case files for legal proceedings in accordance with the Criminal Procedures & Investigations Act 1996 and other appropriate legislation. To give evidence in Court or other legal hearing on behalf of the Council.
17. To undertake and successfully complete initial noise nuisance training, ensure that timely response to all relevant noise nuisance calls in line with service requirements.
Please refer to the for more information.
Role Specific Qualifications:
Possession of current and valid Community Safety Accreditation Scheme (CSAS) certificate is welcome. If not held CSAS security checks will be undertaken during mobilisation and the passing CSAS will be required during the first six months of probation period. Current and valid CSAS is a condition of continued Employment.
Additional Information:
This is a 24/7 service and we are seeking to appoint NEOs to cover a range of times. Shift enhancements will be paid at a rate of 14% for day shifts and 17% for the night shifts.
The passing of CSAS, and its related vetting, during your probationary period are pre-requisites of the role.