Personal Assistant (12-month fixed term contract)
Job ID: 128787
Working hours: This role is available on a part-time, job-share or full-time basis.
Location: London or Whiteley
Closing date for applications: 25th November 2025
The opportunity:
Are you an experienced Personal Assistant ready for your next challenge? We have a fantastic opportunity to join our UK Commercial Insurance business, providing high-level support to the Head of Commercial Insurance Operations on a 12-month fixed-term contract. With flexibility on location, you can be based in either our London or Whiteley office, and benefit from hybrid working arrangements.
We’re looking for a proactive, highly organised individual with exceptional communication skills – someone who can confidently manage multiple priorities and handle confidential matters with professionalism and discretion.
What will you be doing?
* Provide high-level, confidential administrative support, including managing correspondence and handling sensitive information.
* Organise and prioritise tasks to ensure efficient and timely completion of work.
* Manage complex calendars, schedule meetings and coordinate internal and external events.
* Arrange travel and logistics using the Egencia tool, and process related expense reports.
* Prepare reports and presentations to support business, HR and financial processes.
* Respond to internal queries and emails, ensuring clear and professional communication.
* Welcome and direct visitors, acting as a key point of contact for internal and external stakeholders.
* Take accurate meeting minutes and follow up on actions as required.
* Identify opportunities to improve administrative processes and support continuous improvement.
* Collaborate with the assistant community and wider team to share best practices and provide cross-team support.
What are we looking for?
* Proven experience supporting senior leaders in a fast‑paced environment.
* Strong administrative skills, including complex diary management, travel coordination and event planning.
* Proficient in Microsoft Office Suite, particularly PowerPoint, Word, Excel and Outlook.
* Highly organised and detail‑oriented, with the ability to manage multiple priorities.
* Able to work independently and proactively with minimal supervision.
* Excellent communication and interpersonal skills.
* Strong problem‑solving abilities and a solutions‑focused mindset.
* Skilled in building and maintaining effective working relationships.
* Discreet and professional, with a clear understanding of confidentiality.
What will you get in return?
We offer a wide range of employee benefits that can be tailored to your needs throughout the year.
Financials
* 12% defined non‑contributory pension scheme.
* Annual company bonus.
* Income Protection.
* Life cover – four times your salary.
Time away
* 25 days holiday a year plus bank holidays.
* Option to swap UK bank holidays for other days of significance.
* Option to buy up to an additional 20 days or sell some holiday.
* Three days paid volunteering.
* Up to 16 weeks' full pay for maternity, paternity and adoption leave.
Your health is important to us
* Access to private medical insurance.
* Virtual GP appointments.
* Discounted gym membership.
* Free flu jab.
* Support from our wellbeing partners.
We're making a difference
* Creating a brighter, more sustainable future underpins all that we do at Zurich.
* Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Our Culture
At Zurich, we are committed to diversity and inclusion, treating all applicants fairly and with respect regardless of background, beliefs or culture.
We value wellbeing across physical, mental, social and financial dimensions, and provide comprehensive training and development opportunities.
We encourage volunteering and support community activities.
So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.
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