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Trainee operations and planning coordinator to the director

Hoddesdon
Internship
Complete HGV Solutions Ltd
Planning coordinator
Posted: 28 August
Offer description

OVERALL OBJECTIVE OF ROLE

We are a fast-paced, customer-focused Bodyshop delivering high-quality vehicle repair services. Our team thrives on teamwork, efficiency and commitment to excellence. We are proud to actively support women in the automotive industry. As we continue to grow, we are looking for a proactive and driven Operations & Planning Coordinator to join our team.

You will be reporting directly to one of the Directors, so this role is ideal for someone who is highly organised, eager to learn, and ready to be the right-hand person to our leadership team. You will receive full training to ensure you can handle the full range of operational tasks, from quoting vehicles to managing workshop workflow and ensuring seamless communication between all departments.

This trainee position is perfect for someone eager to learn and grow. You will work closely with one of our Directors, gaining hands-on training in all areas of operations, from scheduling jobs to learning how to create vehicle repair quotes.

KEY TASKS AND RESPONSIBILITIES

* Support the Director in the daily running of the Bodyshop

* Learn to prepare accurate vehicle repair quotes

* Coordinate workshop movements and job scheduling to maximise efficiency

* Assist with monitoring collections and deliveries, advising jobs ready for invoicing

* Collaborate with all departments to ensure a smooth workflow from collection through to delivery

* Perform quality control checks to maintain high repair standards

* Update and manage our Bodyshop Management System with repair statuses and progress updates

* Track and update daily KPIs to ensure performance targets are being met

* Assist with operational planning, reporting, and ad hoc tasks to keep operations running seamlessly

PERSONAL QUALITIES

* Excellent organisational and multitasking skills

* Strong attention to detail with a proactive, solution-driven mindset

* Confident communicator and team player

* Ability to learn quickly and adapt to changing priorities

* Automotive industry experience is preferred but not essential – full training will be provided

* Comfortable with IT systems and data tracking

TERMS OF EMPLOYMENT

* Be part of a workplace that champions diversity and supports women in the automotive trade

* Full training and ongoing professional development opportunities

* Opportunity to grow into a leadership role within a successful and expanding business

* A collaborative and friendly environment where your contribution truly makes a difference

WHAT WE CAN OFFER YOU

* Salary of £20,800 - £25,397 in line with the national minimum wage.

* You are entitled to 29 days of annual leave, inclusive of the summer bank holidays, plus an additional 3 bank holidays: New Year’s Day, Christmas Day, and Boxing Day.

* Optional pension after 3 months

* Professional growth and development

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Trainee operations and planning coordinator to the director
Hoddesdon
Permanent
Internship
Complete HGV Solutions Ltd
Planning coordinator
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