We are seeking a motivated Credit Controller to join our Finance Shared Service Centre team in Harrogate. Reporting to the Credit Control Team Leader, you will play a pivotal role in maximising cash collections and maintaining strong customer relationships. Your positive attitude and dedication will contribute to the success of our credit control department. Key Responsibilities: Take ownership of a designated customer ledger and diligently follow up on overdue payments. Foster and nurture internal and external customer relationships to ensure efficient collections. Record all queries promptly and accurately, ensuring timely resolution. Assist in generating customer reports and conducting debt/payment analysis. Contribute to credit limit assessments in alignment with company policies. Provide support and cover for fellow team members when required. What We're Looking For: Prior credit control experience is beneficial (full training provided) Proficiency in Excel, including creating formulas and pivot tables, is desirable Strong communication skills, with a confident phone manner Ambitious and eager to learn and develop Good level of numeracy and literacy What's in It for You: 25 days annual leave FTE plus bank holidays Additional holiday purchase scheme Salary Sacrifice Pension scheme (auto-enrolment after 3 months, employee pays 5% 3% Vp contribution) Annual bonus scheme Life Assurance cover- 3 x salary (from day 1) Share Save Scheme Eye care vouchers Recommend a Friend Scheme Learning & Development – commitment to developing our people, structured in house training available alongside external training Potential study support for CICM qualification. Free tool hire Free onsite parking Cycle to Work Scheme Flu vaccinations UNUM - Employee Assistance Programme Long Service Recognition Scheme My Vp discounts – a variety of discounts/rewards on thousands of well-known brands Discounts on HP products EE mobile contract discount offers Discounted gym Health Shield (discounted premiums on health care cash plan) Regit Assist 24/7 accident helpline A Little Bit about Us Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. Our organisation encompasses seven prominent operating divisions: Airpac Rentals, Brandon Hire Station, ESS, Groundforce, TPA, Torrent Trackside, and UK Forks. Across these divisions, we proudly provide an extensive range of specialist products and comprehensive services tailored to various industries. Our offerings cater to diverse sectors such as construction, civil engineering, rail, water, oil and gas, outdoor events, and housebuilding. With a rich history and a commitment to excellence, Vp plc is your trusted partner for all your equipment rental needs. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience