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IT Service Helpdesk Apprentice
, Apply From: 08/08/2025
Learning Provider
Delivered by MILTON KEYNES COLLEGE
Employer
WD-40 COMPANY LIMITED
Vacancy Description
Service Desk Support: Provide 1st line (and some 2nd line) support for routine hardware and software issues to both office and field-based staff via phone, email, or face-to-face. Escalate unresolved issues promptly to minimise downtime. New Equipment Installation: Install desktops, laptops, and printers to agreed standards. Deliver basic user training to ensure effective use of new equipment. Routine Maintenance: Carry out regular maintenance tasks such as backups and antivirus checks. Record results accurately and follow procedures in line with SOX compliance standards. New Employee Induction Support IT aspects of onboarding by issuing equipment, providing training, and ensuring access to required systems and software. Application Training: Deliver user training on IT applications as directed by the IT Helpdesk Manager, once competent in the relevant systems. General Support Undertake other tasks as needed to support business objectives, always acting in line with company values.
Key Details
Vacancy Title
IT Service Helpdesk Apprentice
Employer Description
WD-40 is a global company best known for its iconic multi-use product that lubricates, protects against rust, and displaces moisture. With a strong values-driven culture, WD-40 emphasizes integrity, continuous improvement, collaboration, and accountability. Employees are empowered to innovate, grow, and make meaningful contributions, which fosters a highly engaged and supportive workplace. The company’s commitment to doing the right thing and creating lasting positive memories makes it not just a trusted brand, but also a great place to work.
Vacancy Location
252 Upper Third Street -- Buckinghamshire MK9 1DZ
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000335350
Key Dates
Apply From
08/08/2025
Closing Date For Applications
2025-08-22 22:59:59
Interview Begin From
Possible Start Date
2025-08-31 23:00:00
Training
Training to be Provided
Training to be provided by WD-40 and Milton Keynes College.
Learning Provider
MILTON KEYNES COLLEGE
Skills Required
Customer service skillsEffective communicator2nd EU Language PreferredOrganisedTime management skillsInitiativeProblem solver.
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