Senior Pharmacy Technician – Homecare
The closing date is 29 April 2026
To support the Principal Pharmacy Homecare Technician with the running of the Pharmacy Homecare service. Prioritisation and management of duties, understanding needs and expectations of workload. Take an active and methodical approach in problem‑solving. Provide appropriate support to Homecare staff when and where needed.
Main duties of the job
Work accurately and timely to complete tasks. Professional communication with patients, pharmacy staff, wider hospital teams and external companies. Work independently to complete tasks but also cooperate with others in line with own work limitations. At all times work in accordance with Trust values, and procedures.
Job responsibilities
* Under the instruction of the Pharmacy Homecare Principal Technician, process homecare prescriptions and homecare invoices following standard operating procedures
* Collaborate with appropriate teams to resolve, refer and respond to all homecare queries from patients, staff, or homecare providers.
* Ensure that stock is virtually dispensed and precise costings of homecare medicines are booked through EPIC, and charged to the relevant providers, in line with standard operating procedures
* Liaise with creditor payments to ensure prompt payment of invoices according to the Trusts Standing Financial Instructions.
* Be responsible for ensuring that all clinical incidents, complaints and concerns for Homecare are reported, investigated, acted upon and learnt from
* Assist with auditing, reporting and data entry, timely and accurately.
* Provide support and supervision to pharmacy homecare team, including appropriate cover for the Principal Pharmacy Technician and in their absence.
* Liaise with clinical pharmacists, or clinical nurse specialists to highlight and refer clinical problems, ensure that requests are processed safely and prioritised to match clinical urgency.
* Take an active role in the management of Key Performance Indicators, and the performance management of Homecare companies
* Support specialist clinical pharmacists, when called upon, in providing relevant reports, utilising available IT resources available through Hyperspace and Willow
* Contribute to the development of electronic systems for managing homecare.
* Support the Pharmacy Homecare Principal Technician in ensuring that relevant risk management initiatives are taken to minimise all areas of risk within Homecare and in suggesting and implementing any improvements, where necessary.
* Provide clear, effective and professional communication, at all times, in written and verbal communication with patients, patients representatives, homecare provider personnel, all levels of internal staff including the rest of the pharmacy homecare team.
Person Specification
Professional/Statutory Registration
* GPhC registration
* Working towards gaining GPHc registration
Education and Qualifications
* GCSE, or equivalent, Maths and English grades C or above
* A-levels, or equivalent, in any subject
* Accredited checking technician (ACT)
* Experience as a Pharmacy technician
* Experience of working with confidential documentation and information
* Experience in ensuring data quality in information systems
* Confident and proficient with IT, using MS Outlook, Excel, Word
* Experience of working in multi-disciplinary teams
* Experience with pharmacy management software
* Previous evaluated experience of supervising staff and workload on a day-to-day basis
* Experience with EPIC pharmacy management software
* Pharmacy homecare, procurement or purchasing experience
* Stock level management and maintenance experience
Knowledge / Skills / Abilities
* Work independently
* Able to demonstrate a good understanding of the context of hospital pharmacy and the NHS.
* Demonstrated accurate numeracy skills
* Willing to be flexible and to adapt to changing and challenging circumstances
* Excellent communication skills with the ability to relate to a diverse group of professional staff and patients
* Capacity to manage time, meeting specific operational targets and objectives
* Ability to collaborate, co-ordinate and organise individuals
* Good numerical skills and mental arithmetic
* Use of initiative
* Able to deal with challenging, abusive or upset individuals, calmly, politely and effectively
* Develop and maintain professional working relationships, with confidence to influence
* Ability to carry out data-collection, data-entry, analysis and reporting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary
£38,488 to £46,852 a year (inc HCA)
Contract
Permanent
Working pattern
Full‑time
Job locations
Guys Hospital and Royal Brompton Hospital
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