Business Relationship Manager (Deployment / Business Change) – NHS Digital Programme
Contract: 12 months
Rate: £450 per day (Inside IR35)
Location: UK (Remote adhoc days Leeds, Manchester, or London)
Project Overview
This role sits within a large-scale NHS digital transformation programme delivered via a leading consultancy partner.
The programme focuses on deploying new digital services across healthcare organisations, improving how systems are adopted in practice, and ensuring successful rollout across multiple sites and stakeholder groups.
The work involves coordinating implementation activities, supporting organisational change, and ensuring that digital solutions are effectively embedded into operational environments.
The Role
As a Business Relationship Manager with a focus on deployment and business change, you will play a critical role in ensuring the successful rollout and adoption of digital services across the programme.
You will act as the bridge between delivery teams and operational stakeholders, supporting implementation, managing change, and ensuring that solutions are adopted effectively within real-world settings.
Key Responsibilities
* Act as the key interface between delivery teams and operational stakeholders during deployment
* Support rollout of digital services across multiple organisations or sites
* Drive stakeholder engagement and ensure readiness for implementation
* Facilitate workshops, training sessions, and onboarding activities
* Identify and manage change impacts across business areas
* Support communication plans and stakeholder updates
* Monitor adoption, gather feedback, and drive continuous improvement
* Manage risks, issues, and dependencies related to deployment and change
Required Experience
* Proven experience in Business Relationship Management, Deployment, or Business Change roles
* Strong experience delivering change within NHS or public sector environments
* Experience supporting large-scale system rollouts or transformations
* Excellent stakeholder engagement and communication skills
* Experience working in Agile or digital delivery environments
* Ability to operate across both strategic and operational levels
* Experience working with consultancy delivery partners
* Background in service rollout, implementation, or transformation programmes
* Familiarity with healthcare systems or operational environments
* Experience supporting training, onboarding, or adoption initiatives
Ideal Candidate Profile
* Business Relationship Manager / Deployment Lead / Change Manager
* Strong experience in rollout and adoption of digital services
* Background in NHS or complex public sector environments
* Comfortable working in stakeholder-heavy, fast-paced programmes
Apply now
Apply now
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