What's involved with this role: Temporary Business Support Officer / Admin Reference no: AFC TCL RQ1233349 Pay rate: £11.82 per hour PAYE Hours per week: 35 Monday to Friday, normal working hours This opening assignment is for 2-3 months City: WATFORD, Hertfordshire A DBS disclosure is listed as a requirement for this role; however the level of disclosure has not been specified by the client International Police check Minute taking skills and experience are essential for this role A Business Support Officer is required to provide an effective, efficient and proactive administrative support service to meet the needs of operational teams to achieve their agreed service objectives. Key responsibilities: Work collaboratively as part of a team or individually to provide a range of administrative and front of house support tasks utilising organisational policies, procedures and digital systems. Retain current and accurate records of financial transactions, through the input and retrieval of data through information systems, including but not limited to the payment of invoices, purchase orders, petty cash, on-line payments and P cards. Organising and progressing the full range of activities associated with the management and provision of business meetings, ensuring efficient and effective planning, addressing timelines, notifying participants, venuelocation (including use of digital technology), refreshments, agenda preparation, minuting and progress chasing agenda items and follow up actions. Provide written, verbal and e-correspondence, as directed by management and operational colleagues, ensuring prompt, courteous and appropriate responses. Undertake desktop research on behalf of colleagues and management to inform responses to correspondence received or to enable the completion of specific reports. Producing or supporting the production of presentations, written and financial reports for management, including formatting of information and data, which is consistent with organisational and regulatory standards. Maintain and support the development and maintenance of management information systems to extract, track and present accurate data. To also be responsible for the quality, accuracy and timeliness of data inputted and contribute to improvements to the quality and availability of the data. Maintain and extract to inform and contribute to financial reporting and progressing financial data, ensure compliance with agreed policies and procedures. NB: Please feel free to apply to us direct via jobstclrec.com by quoting the job reference and job title exactly. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: Qualifications: 4 GCSE passes grade A-C (or equivalent) including English Language and Mathematics. NVQ Level 2 - Business Administration or equivalent work experience. Experience: Experience of working within a team environment, demonstrating tact and diplomacy with other members of staff and where necessary to direct and guide. Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation. Demonstrable interest and experience of using computers through a business network running MS Windows and Office applications, email and the internet. Minute taking skills and experience. Skills & Abilities: Attention to detail and accuracy skills. Able to keep focused on the task in hand. Confident in using Excel spreadsheets. A passion to do a good job. Aptitude and desire to provide excellent customer service. Excellent communication skills, ability to write and speak fluently and concisely. Excellent general administrative skills. Excellent organisational skills and ability to prioritise tasks effectively, and manage time effectively. Ability to prioritise and manage work. Confidence with figures and applying literacy skills, to communicate effectively with a range of individuals/teams. Excellent phone manner - internally and externally coupled with an ability to communicate clearly and to listen effectively. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite). Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you) – please give full details within your CV document. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. SC Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please