Job summary
The Systems Developer Manager provides senior leadership for the configuration, optimisation and safe delivery of Oracle Cerner EPR and the Patient Portal, ensuring digital pathways support high-quality patient care. The role oversees full development lifecycles--from requirements gathering to testing and release--acting as the Trust's expert escalation point for complex technical and configuration issues. Working closely with clinical, operational and digital leaders, the postholder drives innovation, leads the developer function, ensures governance compliance and shapes digital strategy to maximise system capability.
Main duties of the job
The postholder will actively identify gaps in current system usage, develop and implement solutions to improve clinician satisfaction with Oracle EPR, and drive the Patient Portal towards itsmaximum capability, improving communication, access to information, and overall patientexperience.
As the operational lead for the Trust's developer function, the postholder will report to the Head ofDigital Health Systems, manage the Band 7 Senior Systems Developer - Oracle and PatientPortal, and support the development of additional developments and analysts working acrossOracle Cerner Millennium (CRS) and Patient Portal platforms.
This role ensures that digital clinical systems are configured, developed, and optimised to meetthe needs of patients, clinicians, and operational services. The postholder will oversee the fulllifecycle of development activity ,from requirement gathering, configuration, testing, and saferelease, ensuring compliance with governance, safety, and quality standards.
About us
Developmentand staff wellbeing
Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Details
Date posted
25 February 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£61,631 to £68,623 a year p.a. pro rata inclusive of HCAS (Outer)
Contract
Permanent
Working pattern
Full-time
Reference number
DE-DK
Job locations
KRFT
Galsworthy Road
Kingston
KT2 7QB
Job description
Job responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
** The vacancy may close earlier than the advised date, depending on the volume of applicants**
Job description
Job responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
** The vacancy may close earlier than the advised date, depending on the volume of applicants**
Person Specification
Experience
Essential
* Proven experience in a senior management role, preferably within the healthcare or NHS sector.
* A deep understanding of change management principles and experience in leading cultural change initiatives
* Expertise in digital solutions, including EPRs, clinical applications, digital architecture, cloud platforms, AI, and automation.
Education
Essential
* Educated to Degree level education or equivalent level or equivalent experience delivering Digital services
* Detailed knowledge of the provision of health services
* ITIL Certification or relevant experience or working in an ITIL environment
Desirable
* Project Management qualification, such as PRINCE II or experience of using structured project methodology
* HL7 Interfaces
* LEAN, Agile or other process improvement methodologies.
Skills
Essential
* Dynamic personality and the ability to build trusted stakeholder relationships with strong external communications skills in a sensitive environment
* Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical)
Person Specification
Experience
Essential
* Proven experience in a senior management role, preferably within the healthcare or NHS sector.
* A deep understanding of change management principles and experience in leading cultural change initiatives
* Expertise in digital solutions, including EPRs, clinical applications, digital architecture, cloud platforms, AI, and automation.
Education
Essential
* Educated to Degree level education or equivalent level or equivalent experience delivering Digital services
* Detailed knowledge of the provision of health services
* ITIL Certification or relevant experience or working in an ITIL environment
Desirable
* Project Management qualification, such as PRINCE II or experience of using structured project methodology
* HL7 Interfaces
* LEAN, Agile or other process improvement methodologies.
Skills
Essential
* Dynamic personality and the ability to build trusted stakeholder relationships with strong external communications skills in a sensitive environment
* Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
KRFT
Galsworthy Road
Kingston
KT2 7QB
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
KRFT
Galsworthy Road
Kingston
KT2 7QB
Employer's website
(Opens in a new tab)
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