Our pulic sector client are looking to a Locality Business Support Officer to join them. Location: Loughborough (2–3 days/week) & Remote (2–3 days/week) Working Hours: Monday to Thursday: 8:30 a.m. – 5:00 p.m. (1-hour lunch) Friday: 8:30 a.m. – 4:30 p.m. (1-hour lunch) Reports To: Senior Business Support Officer Job Purpose: To provide high-quality, consistent business and administrative support across locality services, including line management of Business Support Officers, ensuring smooth daily operations, supporting service delivery, and contributing to the continuous improvement of administrative systems and processes. Key Responsibilities: Staff Management: Line manage Business Support Officers, including: Regular supervision Absence monitoring and management Conducting Annual Performance Reviews (APRs) and mid-year reviews Addressing disciplinary matters where appropriate Work collaboratively with other Business Support Officers to organise and prioritise workloads, ensuring consistent cover during absences and periods of high demand. Service Support and Systems: Support the maintenance and updating of system templates and administrative processes across the service. Assist with preparation for Ofsted and other inspections, ensuring relevant documentation and records are accurate and complete. Ensure effective and appropriate minute-taking arrangements are in place...