Social network you want to login/join with:
Hospitality Operations Administrator, London (City of London)
Client: AOK Events
Location: London (City of London), United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 26.08.2025
Expiry Date: 10.10.2025
Job Description:
Hospitality Operations Administrator
We are looking for a Hospitality Operations Administrator to join AOK Events (recognized as A Great Place to Work) in a key administrative role to help deliver numerous corporate hospitality event bookings. The role also involves supporting our accounts team and operational support for our live events team during quieter periods.
AOK Events prides itself on developing long-term relationships with clients through excellent account management and project delivery. The Hospitality Operations Administrator will actively develop client relationships by managing a high volume of bookings to a high standard and ensuring client satisfaction.
The role is Monday to Friday, 08:30 to 17:30, with flexible working options after probation. The administrator may occasionally need to work outside these hours and on weekends for events.
Key Responsibilities:
* Deliver excellent logistics and communication to clients
* Create fact sheets and ticket letters for bookings with attention to detail
* Assist the accounts team with invoicing and ensuring timely payments
* Manage sales administration and update our CRM system regularly
* Build and maintain strong client relationships during project planning and delivery
* Reconcile projects accurately and on time to ensure profit margins
* Contribute to achieving AOK Events' annual revenue targets
Key Competency Skills:
* Excellent attention to detail
* Strong time management and prioritization skills in a fast-paced environment
* Organizational skills and ability to multitask
* Team player with a collaborative attitude
* Strong work ethic in a process-driven role
* Relationship-building skills with clients and suppliers
* Proactive approach and willingness to ask questions
* Numerate and literate
Please send your CV to [email protected] along with a cover letter explaining your suitability for this role.
We are committed to high environmental and social responsibility standards and seek someone to help us achieve these and make a positive impact.
AOK Events values diversity and is dedicated to equity and inclusion. Women, people of color, individuals with disabilities, and members of the LGBTQ community are strongly encouraged to apply.
#J-18808-Ljbffr