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Background checks officer

Birmingham (West Midlands)
Pwc
Posted: 24 February
Offer description

Please note: This is a 12 Month Fixed Term Contract

Integrated Services, part of Business Solutions, supports the firm's strategy by combining business insight, people expertise and innovative technology to meet evolving needs.

The team enhances the employee experience through effective people technologies, simplified policies, consistent processes, alternative delivery models and strong data insights. Within this, the Third Party Services team manages relationships and service delivery from outsourced providers across Recruitment & Onboarding, IT Asset Management, Screening & Vetting, HC activities and Helpdesk support.

The role supports PwC's operational screening and security vetting, maintaining high BAU standards while driving continuous improvement, reducing risk and improving the experience for our people. What your days will look like:
* Support delivery of pre‑employment and client screening processes, ensuring full compliance with internal and client requirements.
* Maintain strong relationships with third‑party screening providers and act as an escalation point for internal and external stakeholders.
* Serve as the expert on PwC screening policies, partnering with People Function Services and client teams to ensure compliance.
* Identify and implement opportunities to simplify and enhance screening processes and the candidate experience through technology.
* Manage BPSS clearance, maintain required documentation, and complete compliance reporting, training, data loads and purging (e.g., via Alteryx).
* Oversee access to third‑party systems, resolve access issues, and support security clearance activities for Government and Public Sector clients.

This role is for you if:

* Collaborative team player with the ability to manage multiple tasks, deliverables and stakeholders, prioritising workload as necessary
* Experience of working with and managing relationships with outsourced providers
* Ability to build strong and trusted relationships with internal and external stakeholders
* Ability to develop clear and effective communications
* Confidence to challenge stakeholders where appropriate
* Resilient under pressure, able to deliver under tight deadlines and manage a varied workload
* Proactively identifies opportunities to simplify, standardise, automate and influence change
* Holding of a current UK Security Clearance would be advantageous

What you'll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

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