Customer Success Manager - Hybrid Working - Chesterfield
* £30,000 per year
* Company bonus scheme
* Hybrid working: 3 days per week in the Chesterfield office, 2 days working remotely
* Free parking on site
* 25 days holiday plus bank holidays
* Extra day off for your birthday
* Option to buy and sell holidays
Hours:
* Monday-Thursday 9am-5:30pm
* Friday 9am-5pm
The role of Customer Success Manager - Hybrid Working:
* Providing outstanding customer service and support
* Acting as the main liaison for client queries and requests
* Monitoring contract renewals and leading contract negotiations
* Supporting the onboarding process for new clients
* Keeping the CRM system up to date
The ideal Customer Success Manager - Hybrid Working:
* Strong background in customer service or account management
* Organised individual
* Confident communicator
* Skilled negotiator who enjoys building relationships and solving problems