A prominent IT service provider is currently seeking a Group Service Desk Analyst fluent in Italian for a hybrid role located in Edinburgh, UK. The job entails providing first-line IT support across various devices, troubleshooting issues, and ensuring ticket resolutions align with service level agreements. Candidates should have at least 1 year of IT Service Desk experience and a strong customer-focused attitude. This 6-month contract opportunity is ideal for those looking to enhance their skills in a supportive technical environment.
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