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This job is with London Business School, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Do you have extensive experience working in data with strong management skills?
London Business School is thrilled to be recruiting for a collaborative and data-driven Senior Business Insights Manager to join the Transformation & Data team in Degree Education on a permanent basis.
The purpose of this role is to act as the data lead for the department with a dual focus on ensuring the department's data collection and management processes are compliant with school data policies and relevant data regulations alongside producing and sharing data insights both within and outside of the department.
The role provides a high-quality analytics service to help support the Degree Education strategy. This includes: analysis and reporting of customer data, management of student satisfaction surveys, monitoring and improving current processes, and oversight of the department's policies on Record of Processing Activities, Data Retention and other GDPR requirements.
The Data Analytics and insights unit provides management information and compliance expertise to a range of internal stakeholders, from LBS senior management, departmental heads, to faculty and students. This role is responsible for leading the data analytics and insights unit in Transformation & Data, inclusive of line management of 2-3 analysts.
Main Responsibilities
* Responding to customer data requests such as Freedom of Information, Subject Access and Erasure
* Development of skills, knowledge and innovative ways of working
* Successfully collaborating with a variety of stakeholders, within the team, and across the wider department and the School
* Contribute to the development of the Central Teams' strategy and operational plans for data, ensuring that plans are aligned to wider departmental strategy and overall School goals
* Manage plans for the Data Analytics and Insights team to deliver on departmental commitments
* Oversee the production of the annual HESA Student and HESES submissions, including facilitating the capture of required data from students, working with Degree Education colleagues to ensure data is managed correctly within the School's Student Records System, using the Data Futures solution to generate the submission file and liaising with the Dean's Office and HESA to ensure all enquiries are addressed as part of the submission sign-off
Who we are looking for
* Advanced experience with Excel, PowerBI and other systems and tools associated with accessing, analysing and visually presenting data to a variety of audiences, including VBA and SQL
* Excellent communication skills with the ability to engage a variety of audiences
* Ability to break down technical issues and explain them in simple terms
* Significant experience of software related to own area of specialism, with the ability to build basic models or tools
* Sound working knowledge of policies, regulations and legislation in higher education data management and reporting
* Excellent analytical and problem solving skills
* Experience of leading projects
* Excellent organisational skills and meticulous attention to detail
* Experience with survey software desirable
Why London Business School
London Business School; a global and vibrant business community based in two of the world's most dynamic cities, London and Dubai. It's where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
What you can expect from us
* Generous annual leave of 27 days plus extra between Christmas and New Year
* Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
* Free onsite gym and swimming pool
* Amazing range of professional development to support your career path
* Enhanced cycle to work scheme
* Wellbeing offering to support your physical, mental and financial health
* Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 2 days per week.
We operate with 'core hours' - 10:00-15:00 - to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Closing date: 17th June 2025
Salary: Competitive
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Research, Analyst, and Information Technology
* Industries
Education
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