Junior CRM Executive
Join to apply for the Junior CRM Executive role at MrQ.
MrQ is an award‑winning online casino launched in 2018. We focus on technology, performance and fun, and our rapid growth means we need new rock stars to drive world‑domination.
This hybrid position involves two days a week in the office and can be located in Gibraltar, Newcastle, or London.
Who You’ll Work With
You’ll sit within the CRM & Retention function, reporting directly to the Lifecycle Automation Manager. You’ll collaborate with the Senior CRM Manager, Creative, Data Analytics, and Product teams to deliver automated, always‑on communications that keep our players entertained and engaged.
What You Will Do
* Deliver always‑on communications – Build, test, and deploy multi‑channel lifecycle campaigns (email, SMS, push, direct mail) using our current CRM platform (dotdigital).
* Support automation excellence – Maintain and optimise triggered journeys across the player lifecycle, ensuring relevance, accuracy, and flawless execution.
* Coordinate assets and content – Collaborate with copy and design to produce campaign assets that feel distinctly MrQ.
* QA and reporting – Run pre‑launch checks and post‑campaign reviews to monitor delivery, engagement, and conversion rates.
* Drive consistency – Keep templates, workflows, and documentation up‑to‑date, helping scale automation quality and efficiency.
* Learn and grow – Support campaign planning, test‑and‑learn activities, and data‑led optimisations across CRM channels.
What We're Looking For
* 1–2 years of experience in CRM, email marketing, or digital communications (iGaming or entertainment a plus)
* Familiarity with a marketing automation platform (dotdigital, Braze, HubSpot, etc.)
* High attention to detail and love for creative, on‑brand execution
* Analytical curiosity and willingness to learn from data
* Positive energy, team mindset, and readiness to grow in a fast‑paced challenger brand
Why This Role Matters
You’ll be the heartbeat behind our always‑on communications — ensuring every message lands perfectly, every journey feels seamless, and every player stays engaged. You’ll help turn data and creativity into experiences that keep players coming back for more.
What We Offer
At MrQ, we provide a competitive salary package, additional leave days, dedicated birthday leave, generous four‑week parental leave, international health and life insurance, wellness incentives, a growth allowance, flexible working, and a supportive, multinational team where collaboration and camaraderie flourish.
We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected.
To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!
Referrals increase your chances of interviewing at MrQ by 2x.
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