Belmont Recruitment are currently looking for an experienced Housing Rent Officer to join Bromsgrove & Redditch Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday (Hybrid).
Key Responsibilities
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Manage rent accounts and maximise income collection through early intervention and recovery action
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Monitor arrears, take enforcement action where required, and prepare cases for court
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Attend court and represent the Council on possession proceedings
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Carry out home visits, tenant interviews and rent surgeries within the community
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Provide advice on housing and welfare benefits and support tenants to maximise income
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Work closely with internal teams and external partners including Housing Benefits, DWP and support agencies
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Support vulnerable tenants through referrals and tenancy sustainment interventions
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Maintain accurate records and produce reports in line with performance and statutory requirements
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Support service improvement initiatives and share best practice within the team
About You
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Proven experience working in housing income, rent recovery or a similar customer-facing role
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Strong knowledge of rent arrears recovery, welfare benefits and relevant housing legislation
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Experience preparing court documentation and attending court hearings
Please apply with an up to date CV ASAP if this role would be of interest to you