Overview
Weekend Community Housing and Support Worker
Location: SHAP (Must have a full driving license and access to a car)
Salary: £11,567.36 per annum
Hours: 16 hours per week – 9 – 5:30pm
Job Type: Permanent/Fixed Term
Shortlisting: w/c 21st July
Interviews: w/c 28th July
Role purpose
As a Community Housing Support Worker at YMCA Together you will be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role is to create a safe environment that empowers residents to make positive changes in their lives.
Responsibilities
* Carry out new service user welcomes, inducting into their new properties and identifying immediate support needs.
* Ensure that service users have a full understanding of their rights and responsibilities during their stay.
* Support service users to achieve their goals and targets as defined/agreed within their support plans and empower them to reach their aims.
* Manage, update, and communicate service users risk assessments in line with YMCA Together policy and procedure.
* Ensure service users shape their own support and understand the purpose of the support provided.
* Hold planned key-work sessions as well as ad hoc support each week with service users using a person-centred reflective approach.
* Assess support needs and plan support around individual need. Regularly review and develop mutually agreed support plans with service users and any other professionals involved (e.g. Social Workers, CPNs, Probation Officers).
* Up to date records must be kept on both support planning systems MainStay and DAVE.
* Conduct monthly/quarterly risk assessments of service users keeping all relevant parties informed of updates/changes.
* Support all service users with future tenancy planning ensuring that everyone has the skills to live independently away from a supported housing pathway.
* Motivate and challenge service users so they realise their goals.
* Liaise between service users and external agencies regarding the provision of specialised support when appropriate.
* Encourage involvement and participation among service users in the running and shaping of the wider service provided by planning and attending regular service user meetings and forums.
* Deal promptly with all complaints and protection from abuse disclosures.
* Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.
Qualifications and experience
* Qualification or working experience in homelessness, Tenancy management and supporting vulnerable people.
* At least 1 year’s experience of working with vulnerable adults and a working knowledge of resettlement, support planning, welfare rights, benefits advice, mental health issues, offending, substance misuse, harm reduction, working with partner agencies and safeguarding.
* Working knowledge of providing intensive support to vulnerable client groups.
* Working knowledge of Health & Safety issues.
* Clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending.
* Knowledge of safeguarding protocols.
* Understanding of how to work alongside behaviours that may be challenging.
* Computer literate; competent in Microsoft Word, Outlook, Windows.
* Ability to conduct comprehensive and accurate risk assessments.
* Provide effective and consistent support planning with the people we support.
* Excellent IT, communication, interpersonal, interviewing, and assessment skills.
* Excellent administration skills and ability to accurately and concisely record information and write reports.
* Plan and deliver workshops and training sessions to residents, staff and partner agencies.
* Creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.
* Ability and willingness to work unsupervised.
* Committed to improving the lives of people with complex needs.
* Committed to personal development and CPD planning.
* Creative and dynamic approach with the ability to think outside of the box when providing solutions.
* Energetic, highly motivated with a reputation of being held in high regard by peers.
* Excellent interpersonal/communication skills and negotiation/mediation skills.
* Committed to own career development.
* Ability to work within and have commitment to YMCA ethos, philosophy and SHREK values: Strength, Humility, Respect, Empathy and Kindness.
* Energetic, dynamic and self-motivated.
Desirable skills (nice to have)
* A recognised qualification in substance misuse or mental health.
* Qualification in welfare rights.
* IT qualification such as CLAIT, ECDL, ITQ.
* Knowledge of support planning and models of change.
* Experience of coordinating three-way meetings.
* Experience of directly working with young people.
* Knowledge of health interventions and harm reduction.
* Knowledge of Cognitive Analytic Therapy (CAT) framework.
* Analytical, data collation and reporting skills.
How to apply
If you would like to apply for this role please apply now. For a copy of our application form, please email recruitment@ymcatogether.org.uk.
YMCA Together is an equal opportunities employer, values diversity and is committed to providing equal employment opportunities for all employees and applicants. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
To download a copy of our application form, please click here or email for an application form.
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