Shift Lead – B&Q Erdington
Full‑time, permanent – 18.5 to 36.75 hours per week
Annual salary £27,709.50 + Pension
6.6 weeks holiday + 6.6 weeks holiday inclusive
Overview
B&Q Erdington is committed to providing customers with the ideas, advice, tools and confidence they need to create a home they’ll love. As Shift Lead you will play a pivotal role in ensuring a safe working and shopping environment and cultivating a great experience for both colleagues and customers every day.
Responsibilities
* Be the heartbeat of the store day‑to‑day and ensure operations run smoothly.
* Deploy colleagues correctly to make every customer count throughout your shift.
* Act as the first point of contact for customers and colleagues.
* Maintain store safety at all times.
Qualifications
* Passionate about customers and doing the right thing for them.
* Global view, not constrained to specific store areas.
* Safety conscious, detail oriented to spot compliance opportunities.
* Enjoy interacting with colleagues, team‑working.
* Bring energy, motivate those around you.
* Confident autonomy, trust to make customer decisions fast.
Benefits
* Award‑winning pension scheme
* ShareSave options
* 6.6 weeks holiday
* Payroll giving
* Employee Assistance Programme
* Shopping discounts
* Colleague wellbeing benefits and lots more
We are committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits.
To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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