Main Duties And Responsibilities
Behavioural:
* Enjoy, achieve, create impact, and thrive in the role and organisation.
* Live our values and leadership behaviours in the role and organisation.
* Leadership and people management. Team Leadership and Management:
* To lead and be responsible for monitoring, reviewing and managing performance of all Council and School sites within the Asset Management portfolio.
* To lead and be responsible for multiple facilities management programmes and projects.
* To lead and be responsible for the corporate and schools capital delivery programme within the council.
* Responsible for service budget and key spend decisions.
* Manage resources and ensure managers and team leaders effectively implement monitoring measures and deal with efficient methods of spend within budget parameters.
* Contribute and manage day to day operations in line with the Asset Management Strategy.
Communication, Engagement and Training:
* Oversee property management and FM partnerships with partners.
* To be a fully participating member of the Service Management Team, driving strategy, performance and championing the delivery of the Council’s vision with all stakeholders.
* Work with partners to drive forward integration with One Public Estate and service integration.
* Work with senior leaders and politicians attending committee meetings where appropriate. Data Analysis and Decision-Making:
* Drive forward implementation of a corporate landlord model and work with the AD Asset management to shape the future of the service.
* Work with services to develop services strategy and deliver an estates strategy that includes a disposal programme.
Performance Management:
* Ensure systems and frameworks are developed to evaluate and evidence performance effectiveness of the department and ensure the service consistently adds value.
* Develop and implement a Planned Maintenance Programme.
* Develop and manage a compliance and property maintenance risk register along with wider assurance through reporting.
* Develop procurement frameworks and tender for partnerships with supply chain aligned to the operating model.
* Ensure service providers are demonstrably performing in accordance with their agreement and to review and refresh KPI and SLA metrics.
Compliance:
* Adhere to and comply with all relevant corporate policies and procedures including Health & Safety, General Data Protection Regulations (GDPR), Corporate Governance and Code of Conduct.
* Lead on and ensure policies and procedures are reviewed and implemented in line with health and safety, governance and risk requirements.
* Lead on H&S, statutory compliance and planned preventative maintenance programmes across the portfolio.
Other:
* Any other duties commensurate with the grade.
Role Specific Knowledge, Experience And Skills Qualifications
Essential criteria:
* Educated to degree level in a related discipline or demonstrate extensive experience in a similar role.
* Personal commitment to continuous self development and service improvement.
Desirable criteria:
* Management qualification or equivalent.
* Institute of Workplace and Facilities Management (IWFM) Qualification.
* National Examination Board in Occupational Safety and Health (NEBOSH) Qualification.
* Royal Institute of Chartered Surveyor (RICS) Qualification
Knowledge & Skills
Essential criteria:
* Extensive understanding and knowledge of property management, facilities management, health and safety and compliance within an asset management environment.
* Proven track record of performance management especially across larger services.
* Understanding and in-depth knowledge of structural, legislative and policy context which the service operates and the strategic issues facing the Council.
* Excellent verbal and written communication skills, specifically in relation to chairing meetings, attending committees, presentations, briefings and report writing.
* Strong ICT skills specifically in Excel.
* Ability to produce and analysis reports.
* Evidence of effective decision making and problem-solving skills alongside having commercial awareness.
* Ability to work to tight deadlines and manage multiple demands and priorities.
* Ability to communicate with clarity with several stakeholder’s internally and externally within the organisation.
* Knowledge of community asset transfer.
Desirable criteria:
* Knowledge of Local Government and its current challenges.
* Extensive property knowledge.
Experience
Essential criteria:
* Experience of premises maintenance and/or buildings maintenance/security.
* Experience of managing complex services at senior level.
* Experience delivering capital works programmes, made up of both major schemes and minor works projects.
* Experience of leading and managing service re-organisation and change management.
* Experience of development and delivery of joint arrangements with partners including managing risk.
* Experience of managing building related Health and Safety and statutory compliance for a large organisation.
Desirable criteria:
* Experience of local government or public sector organisation.
* Experience of implementing a corporate landlord model.
Additional Information
* Ability to travel across the Borough and work from various locations.
* Work hybrid, with a flexible working approach to accommodate service needs.
* Expected to work from a fixed location at times (subject to change).
* On occasion, able to work outside traditional hours, of a weekend and evening as required, adopting a flexible working approach in response to business requirements.
Health & Safety Considerations:
* Lone working
* Working outside
* Work with VDUs (Video Display Unit) (>5hrs per week)
* Exposure to persons with challenging or aggressive behaviour
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