Company: Finning (UK) Ltd
Number of Openings: 1
Worker Type: Permanent
Position Overview:
As a Field Service Engineer at Finning (UK) Ltd, you will respond to customer’s field repair and service requests by diagnosing and providing comprehensive details about the nature of the problem. Your role involves creating a quote for the customer and Finning in a cost and time-effective manner.
Job Description:
Working within Finning’s industry-leading field service department, you will be at the forefront of on-site diagnostic and repair capabilities for Caterpillar products. This role requires outstanding customer focus and in-depth knowledge of plant equipment. You will attend sites, understand customer needs, and resolve mechanical or electrical issues using the latest dealer software and repair techniques.
As a Finning employee, you will receive:
* Salary £38,500 - £43,800
* Benefits: Flexible hours, 25 days holiday plus bank holidays, Annual Bonus, Annual Tool Allowance, Access to company share scheme, Healthcare benefit, up to 7% pension (matched by company), Van, Laptop, and phone, Industry-leading CAT product training, Overtime, Access to retail discounts and online perks
Main Job Functions:
1. Provide an estimate of arrival time at customer’s site in response to service request based on job instructions.
2. Contact customer’s site management to register arrival and adhere to site requirements.
3. Diagnose equipment problems, provide comprehensive details for a quote, identify parts required for repair.
4. Undertake repair and service work on the machine to bring it up to required standards.
Specific Skills:
* Work autonomously and as part of a team
* Strong communication & interpersonal skills
* Strong planning and organizational skills
* Effective problem solver with strong analytical skills
* Motivated, dynamic, and self-starter
Knowledge:
* Knowledge in the use of field-based diagnosis tools and equipment
* Heavy Earth Moving equipment operating knowledge
* Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer
* Experience with a variety of construction and static machines
Education and Experience:
* LDV driving licence
* Formally trained (NVQ Level 3 preferred) and served as a service engineer
* Experience with a variety of construction and static machines
At Finning, we believe in our people and offer a comprehensive benefits package. Join us for industry-leading training and a competitive package by applying online today.
IND2
Finning is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate and provide accommodations to individuals with disabilities during the recruitment process.
#J-18808-Ljbffr