This is an excitingopportunity to join our dedicated and forward thinking team in a very specialcare environment. This role is allabout supporting patients with terminal and life limiting conditions and theirfamilies, and supporting bereaved relatives and carers, and also aboutsupporting staff members and contributing to the Wellbeing Centre.
Our values and principlesof behaviour are key to how we work. Ourplans for the next 3 years to meet our strategic objectives include furtherdevelopments within our Wellbeing services, our In-Patient services and our communityservices. To achieve all this, we need enthusiastic, self-motivated andpro-active people with a desire to care for others, and who are reliable,interested in working in a healthcare setting and share our values.
Main duties of the job
Thepost holder will work as a member of the Wellbeing Centre team, providingcounselling services to pre- and post-bereaved persons. They will lead therapeutic groups supportingthose accessing or impacted by palliative care.As required they will also offer individualised support to patients with terminal andlife-limiting conditions accessing our wellbeing and clinical services.
Thepost holder will contribute to the development of the Wellbeing Centre, andwill support colleagues to further their knowledge and skill set in offeringpsychological and wellbeing support.They will be a senior member of the Wellbeing Team providing leadershipand managerial support to the Wellbeing Centre Manager.
Thepost holder will work in line with Hospice values and the ethos of the WellbeingCentre. The care we provide isindividualised, flexible, and collaborative, and developed in dialogue withpatients, service users and our other Hospice services.
About us
Dr Kershaws is anindependent Hospice serving the people of Oldham and surrounding districts anda registered charity. We are now in our31st year of caring for people with life limiting illnesses and wetake great pride in the contribution we are able to make to the quality of lifeof our patients and their loved ones. At Dr Kershaws patients are at the heartof everything we do.
Job responsibilities
To act as a role model and provide exceptional counselling skillsand expertise across the organisation
To manage an active caseload of clients dealing with complexpsychological and emotional issues as a consequence of a life-limitingdiagnosis or bereavement
To provide specialist one to one and group intervention via arange of delivery modes
To holistically assess, plan, implement and evaluate anindividuals requirement for, and response to, therapeutic practice
To confidently identify and respond to the changing needs of theclient, adjusting intervention accordingly and with the knowledge of the WellbeingCentre Manager.
To identify risk or safeguarding concerns for vulnerable clientsand report immediately to the Wellbeing Centre Manager/Safeguarding Lead
To provide managerial support and leadership to the counsellingteam
To respond appropriately in managing a crisis oremotional/psychological deterioration and to ensure that an effective plan ofsupport and care is put in place
To confidently liaise with other professionals and organisations,as necessary, to facilitate appropriate additional support and/or signposting
To prioritise workload appropriately and to work flexibly to meetthe changing needs of clients and the organisation
To be able to work both autonomously and in close partnership withthe Hospice Team
To document electronically
To complete contemporaneous and accurate records in accordancewith professional counselling requirements and standards and Hospice practice
To ensure that all patient and sensitive information is treatedconfidentially and in line with local Hospice policies and national legislation
To be an educational resource to the Hospice team and to be ableto contribute to training sessions as requested
To take an active role in facilitating our staff wellbeingprogramme
To maintain and update current knowledge of evidence-based bestpractice
To work in accordance with BACP and NICE guidelines and nationalstandards for palliative and end of life care, bereavement, and psychologicalsupport
Clinical
To perform initial assessments of clients presenting with normaland complex anticipatory and post-death grief and patients accessing palliativecare
To provide check ins, one-to-one counselling and group therapeuticsupport to the bereaved, patients and family members
To oversee the triage and continual risk assessment and riskmanagement for all referred clients and patients
To work with clients who have mild, moderate or complex mentalhealth issues, while recognising and practicing within the limits of yourtraining and capacity
To manage own caseload and administrative tasks
To support the Wellbeing Centre Manager with referral managementin the Counselling Service
To establish and develop close, collaborative workingrelationships, both within the Hospice and with the wider multi-disciplinaryteam
To engage in clinical supervision in line with BACP guidance
Professional
To be working towards BACP accreditation, if not alreadyaccredited.
Once accredited to maintain any required accreditations and registeredmembership with the BACP and further develop professional practice byundertaking the annual requirement of 30 hours continuing professional development
To ensure the maintenance of high standards of practice accordingto the policies of the Hospice and the professional and accrediting body (BACP)and operate within the Ethical Framework for the Counselling Professions
To maintain up to date knowledge of national and local guidance inmental health and psychological therapies
To attend and/or facilitate in house CPD session
ServiceOrganisation and Development
To take responsibility for some area of practice within the WellbeingService
To participate in any other activities as agreed with Servicemanagers
Information,Technology and Resources
To maintain clear, professional records of clinical work
To be a source of relevant information for clients and staff andto be involved in the production of informational material as required
Personal
To read, understand and comply with all Hospice policies andprocedures, applying them as appropriate to the role
To be aware of individual specific responsibilities with regardsto the safeguarding of vulnerable adults as appropriate to the role
To attend, and participate in, all relevant meetings, both withinthe Hospice, and externally, as appropriate and agreed with the line manager
To undertake, on occasion, such duties and responsibilities of areasonable nature, which may be delegated by the Wellbeing Centre Manager orthe Director of Clinical Services
Management
To line managejunior member(s) of the counselling team
To work alongside the Wellbeing Centre Manager to manage and organise the daily running of the WellbeingCentre.
To support othermembers of the wider Hospice team, including both staff and volunteers
To work and support the Wellbeing Centre Manager with the planningand organisation of various events and projects for Wellbeing Centre serviceusers, which may involve working outside normal working hours
To demonstrate proficient IT skills in order to maintain anddevelop data collection and reporting
To gather and assess feedback from service users, identifyingopportunities for improvement
To support local audit and evaluation of the Wellbeing Centre,assist with any improvement plans that might be identified
To take a proactive approach towards service development, usinginitiative and creativity to implement new ideas and ways of working, whereagreed with the Wellbeing Centre Manager and deemed to be of benefit topatients, staff and the organisation
To cover/deputise for the Wellbeing Centre Manager during periodsof absence
To contribute to funding applications in collaboration withrelevant staff
Organisational
To exemplify the organisational values of the Hospice, acting as arole model to others
To maintain confidentiality and safe data handling at all times
To participate in the Hospice appraisal process
To raise any areas of risk or concern in accordance with Hospicepolicy, including incident reporting
Educational
To adhere to all statutory and mandatory training requirements asdesignated by the organisation
To attend and participate in learning and development opportunitiesas deemed mutually beneficial for yourself and the organisation
To contribute to training and development of other staff withinthe Hospice
To take responsibility for identifying personal and professionaldevelopment requirements and communicate these to the line manager
To maintain an active role in self-development and continuingeducation by attending planned education sessions and development training
Dr Kershaw's Hospice is generously supported throughits active volunteers who work alongside employees of the Hospice, across alldepartments, helping to fulfil the needs of the services.
As part of all roles at the Hospice, it is expectedthat all post holders commit to assisting and supporting volunteers to performtheir roles to the best of their ability. In addition, it may be requiredof the post holder to act as a volunteer lead if identified with the VolunteerCo-coordinator, as appropriate.
Health andSafety/Security
To be familiar with all requirements of the Health and Safety atWork Acts and the Hospice health and safety policies and regulations applicableto the post.
To co-operate actively with nominated Health and Safety personnelin achieving the aims of the Hospice Health and Safety policy, FireRegulations, and related issues, and to ensure that legal requirements are met.
To take responsible care for the health and safety of yourself andothers who may be affected by your acts or omissions, and comply with healthand safety legislation.
General
To be familiar with all requirements of the Health and Safety atWork Act and the Hospice Health and Safety policies and regulationsapplicable to the post.
To maintain confidentiality and safe data handling at all times
To participate in the Hospice appraisal process
To raise any areas of risk or concern in accordance with Hospicepolicy, including incident reporting
To be familiar with all requirements of the Health and Safety atWork Act and the Hospice Health and Safety policies and regulationsapplicable to their post.
EqualOpportunities
The Hospice is committedto equality of opportunity. All staffare required to comply with current legislation and Hospice policies.
Health andSafety:
Staffmust ensure they are familiar with the requirements of the Health and Safety atWork Act and the Hospice Health and Safety policies and regulationsapplicable to their post.
Safeguarding:
Dr Kershaws Hospice is committed tosafeguarding adults and children and expects all staff to share in thiscommitment. Staff have a responsibilityto ensure that they are aware of specific duties relating to their role andshould familiarise themselves with the Hospice safeguarding policy. Regular safeguarding training updates will beheld and are mandatory for all staff.
Person Specification
Qualifications
* Evidence of ongoing CPD
* Registered member of BACP
* Training in multiple counselling modalities
* Degree in Counselling or equivalent, such as Level 5 Diploma in Counselling recognised by BACP
* Accredited member of BACP
* Relevant recognised professional/clinical qualifications relating to bereavement and psychological and emotional care
Experience
* Experience of facilitating small groups
* Participation in ongoing supervision
* Good IT skills, including Word, Excel and Outlook
* Ability to organise own work, working both autonomously and as part of a team
* Experience of having worked as part of a multidisciplinary team
* Ability to plan and develop programmes of emotional care and interventions
* Ability to reflect and adapt practice to suit individual client needs
* To advocate professionally on behalf of patients
* Ability to support other members of staff and volunteers
* Ability to identify risks and to manage risk
* Ability and willingness to contribute to service development
* Ability to motivate others
* Experience delivering therapeutic work in a variety of modalities
* Experience of working with those affected by life-limiting/terminal illnesses and experiencing loss
* Experience of working with children and young people
* Experience of working within a voluntary organisation
* Experience of providing training to other professionals/volunteers
* Experience of community and multicultural working
Skills and Knowledge
* Understanding and awareness of a range of therapeutic interventions and techniques
* Understanding of the theories and best practice relating to loss and bereavement
* Understanding of trauma and how it affects bereavement
* Experience with integrative techniques that draw on a number of modalities
* Excellent understanding and application of caseload management skills
* Excellent knowledge surrounding the safeguarding of patients
* Ability and confidence to use own initiative
* A commitment to the teaching and support of others
* An ability to understand, interpret and put into practice policies and relevant frameworks in day-to-day practice
* Specialist training in loss and bereavement interventions and techniques
* Training in the effects and risk of trauma in bereavement responses
* Familiarity with creative therapies and interventions to promote wellbeing and resilience
Communication Skills
* Excellent listening and communication skills across all therapeutic forms, including verbal and non-verbal
* Ability to work empathetically, and to interpret and work sensitively with a range of potentially complex and stressful issues
* Ability and confidence to communicate information and risk effectively with the MDT across all levels as appropriate and required
* Enthusiastic, approachable and friendly manner
* Well-developed written communication skills
* Good presentation and teaching skills
Personal Qualities
* Motivated, self-driven and enthusiastic
* To be empathetic and compassionate and to have a responsive, collaborative approach that respects individuals rights of autonomy and confidentiality
* Comfortable working independently and as part of a team
* Able to work under pressure, demonstrating problem-solving skills, creativity and initiative
* Ability to understand and work with conflict
* Ability to appreciate, understand and value diversity in a non-judgemental manner
* Ability to maintain appropriate boundaries
* Organised and reliable
* Ability to identify own learning needs and interests
* Ability to reflect and critically appraise own performance
* To practice self-reflection and self-care techniques to maintain personal resilience when working with bereavement and death
* Willingness to develop collaborative working with other provider groups
* Commitment to the work and values of the Hospice
* To have some flexibility towards service requirements which on occasion may require working outside of standard hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£39,959 to £48,117 a yeardependent on experience
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