Responsibilities
* Promote and ensure a safe working environment, adhering to health and safety regulations and best practices.
* Lead and manage the FM team, fostering a supportive work environment.
* Ensure effective communication and collaboration between the FM team, client FCMs, park management team, asset manager, and technical compliance manager.
* Ensure all in-month statutory compliance requirements are met and maintained, staying up to date with relevant regulations and standards through collaboration with the technical compliance manager.
* Assist in and oversee the effective coordination and delivery of TRP events and state visits.
* Develop and implement best practices for facilities management, ensuring high standards of work and continuous improvement.
* Drive innovation within the team, encouraging new ideas and approaches to improve efficiency and effectiveness.
* Oversee and be accountable for the preparation and delivery of accurate weekly and monthly reports to the client, ensuring timely submissions and data integrity.
* Monitor and evaluate team performance, providing feedback and support to ensure high levels of productivity and quality.
* Manage resources effectively, ensuring the team has the necessary tools and support to perform their duties, while highlighting all risks and possible solutions to the operational manager.
* Identify and raise service delivery risks across the TRP portfolio to the Operations Manager, ensuring proactive management and mitigation.
* Ensure the completion of level 1 audits and be accountable for findings, actions, and outcomes.
* Applicant must have the right to work in the UK
* Management qualification
* Experience in managing a Hard services contract.
* IOSH/NEBOSH qualifications are a plus.
* Demonstrated success in client relationship management and hands-on operational experience
* Robust financial acumen and solid understanding of contract management.
* Experience in reporting and analysis.
* CAFM systems use such as Concept Evolution.
* Highly organised, professional and can lead from the front to drive change.
* Be able to interpret senior managers' expectations into clearly defined actions.
* Have a full UK driving Licence.
* Be able to pass a DBS.
* Proficiency in Outlook, Word, and Excel.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
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