You will learn how schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands‑on experience by assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers.
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday to Friday 08:30 - 16:30
Expected Duration: 12 Months
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