Job overview
We are looking for a compassionate, reliable, and proactive Patient Services Assistant, to join us on Mulberry Ward.
You’ll play a vital role in maintaining a safe, clean, and calming environment for patients - supporting their dignity, comfort, and wellbeing every day.
This role is ideal for someone who values meaningful work and wants to make a real difference in the lives of vulnerable patients and their families.
Interviews for this position will be held in person ONLY. Remote interviews will not be available.
Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.
Main duties of the job
The main duties of a PSA will include:
Maintaining high standards of cleanliness and infection control across the ward.
Supporting patients with meals, hydration, and non-clinical comfort needs.
Assisting with preparing bed spaces and communal areas.
Engaging with patients in a kind, respectful, and person-centred manner.
Working closely with nurses, healthcare assistants, and the wider team.
Helping create a calm and therapeutic environment for patients with dementia and delirium.
Working for our organisation
For further information on what it is like to work for out Trust, please visit:
Our benefits
We offer a range of benefits to support our staff including:
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Experience
Essential criteria
Desirable criteria
Education, Qualifications and Training
Essential criteria
Apptitude and Personal qualities
Essential criteria