As a Medical Secretary, you will provide efficient secretarial support to the Clinic and Consultant(s) on a daily basis. Your support is relied upon by consultants, clinicians and patients and crucial to maintain an efficient and effective clinical facility. You will often be the first point of contract for users of the clinic and will proactively deal with enquiries from patients and colleagues in a professional manner.
Main duties of the job
* Typing of clinical related documents from Consultants dictations, including medical reports
* Formatting, proofreading and sending all clinical letters through a secure platform
* Scanning of relevant documentation onto our systems
* Taking telephone calls, answering patient queries and taking messages
* Flexibility to cover reception when needed
* Booking / amending patient clinic appointments
* General housekeeping and filing
* Liaising with patients to book appointments, answer patient queries and take messages for consultants
* General office support during annual leave periods
* Regularly assessing working practices to identify possible improvements and improve efficiency.
About us
Our culture of world-class medical excellence is based around our five key values:
* Accountable:Taking ownership of the things I say and do
* Caring:Treating others as I would like to be treated
* Collaborative: Working together to make a winning team
* Courageous:Being proud to be different and challenge the norm
* Determined: Seeing things through to meet and exceed expectations
Job responsibilities
* Typing of clinical related documents from Consultants dictations, including medical reports
* Formatting, proofreading and sending all clinical letters through a secure platform
* Scanning of relevant documentation onto our systems
* Taking telephone calls, answering patient queries and taking messages
* Flexibility to cover reception when needed
* Booking / amending patient clinic appointments
* General housekeeping and filing
* Liaising with patients to book appointments, answer patient queries and take messages for consultants
* General office support during annual leave periods
* Regularly assessing working practices to identify possible improvements and improve efficiency.
Person Specification
Experience
* We would ideally like someone who has experience of working within private mental health clinics, however this is desirable and would ask that you have experience of working within a healthcare setting as essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr