We are looking for a General Lab Engineer (GLE) to join the team located at one of our client sites. Successful Candidate will manage, organize and implement day-to-day Laboratory Instrument Support activities through liaison and discussion with customers’, PKI Planners, TLS Engineers and the Lead Scheduler. The role provides high quality specialist engineering support to a wide range of laboratory equipment within the scientific community such as Balances, Centrifuges, Incubators etc. Key Responsibilities Ensure prompt, flexible, customer-focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards Diagnose faults on complex equipment and systems utilizing the multi-disciplinary support internal and external to the team to produce a satisfactory solution Plan & carry out engineering maintenance and commissioning work associated with scientific equipment and systems in a safe, cost-effective manner to ensure minimum business disruption Use technical knowledge to identify and source components and services Create, manage and review supporting documentation e.g. service reports Support users in the preparation/design of operating procedures, SOPs, Change Control and the deviation, manuals and drawings Manage the availability of essential spares to support the range of equipment and systems used within the R&D facilities in a cost-effective manner Support contract management in the set-up, renewal and budget of contracts Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes Support to PKI Management Team to ensure all activities are completed Ensure that a full and detailed task specific Risk Assessment/Method Statement is completed prior to any work commencing Take reasonable care for the health and safety of themselves and of other people who could be affected by their acts or omissions Report any accidents or near misses that they experience, or witness, to their Line Management Co-operate and assist in all aspects of health and safety procedures introduced by management for their well-being Wear personal protective equipment when conditions require or when required to do so by the relevant risk assessment, method statement or mandatory signage Critical skills and experience: Experience within the Laboratory Instrument Support sector across a wide range of scientific equipment. Ideal candidate will be currently working as a laboratory engineer with any of centrifuges. Incubators, balances, vacuum pumps, fridges, freezers, Water purifiers, plate washers/readers Very Strong relationship management and excellent communication skills/influencing skills. Ability to work to own initiative but team orientated and able to work with minimal supervision Strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach. Knowledge and understanding of EHS procedures Experience of working in a fast paced, operational environment. Strong written and verbal communication skills. High customer focus. Basic Qualifications: Technical Engineering Qualification or Apprenticeship. L3 engineering discipline. PC literate in Microsoft packages (Word, Excel, PowerPoint etc). Working Environment: Role is site based on a customer site, 5 day a week, Monday to Friday. Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. Must be able to remain in a stationary position more than 25% of the time. The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operating around instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.