Join to apply for the Sales Assistant role at TieTalent
Aged 21 and above: £12.21 per hour
Aged 20 and below: £10.18 per hour
Overview
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and interior design trends with excellent customer service and administration in a vibrant retail environment.
Key Responsibilities
* Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to customers face-to-face and over the phone.
* Represent the CTD brand and contribute to the profitability and reputation of the branch by working as part of a team to achieve sales targets.
* Deal with customers face-to-face and carry out all cash transactions, refunds, and till processes accurately in accordance with branch procedures.
* Ensure showrooms are clean and tidy; maintain branch standards and up-to-date POS displays.
* Maintain an awareness of interior design trends and the role tiles have in renovation schemes.
* Complete customer orders over the phone and provide exceptional customer service, even under pressure.
* Offer specific product advice to customers and handle multiple tasks efficiently.
Experience and Skills Required
* Previous experience in a retail environment
* Interest in interior design trends
* Excellent customer service skills
* Ability to work well under pressure and handle multiple tasks
* Strong communication and interpersonal skills
* Attention to detail and accuracy in handling transactions
Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Technology, Information and Internet
Closing Date: Sunday 28 September 2025
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