Retail Advisor, 38hrs, Leamington Spa – Virgin Media O2
Location: Leamington Spa
Job Family: Retail
Job Type: Full Time
Posted Date: 12-Dec-2025
Reference #: 70935
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
Who we are: At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
Must Haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast‑paced retail setting.
Other Requirements
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
Benefits
* A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave, your birthday off, and the option to buy and sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%.
We’ll Set You Up For Success. You’ll have a supportive team and exceptional tailored training on a 4‑day (30‑hour) induction within the first two weeks of your start date. This will delve deep into all aspects of Virgin Media O2, ensuring you’re well‑prepared to serve our customers.
Next Steps
After receiving your application, you’ll be invited to complete an online assessment. If successful, a recruiter will call to discuss the role in more detail.
So, What Are You Waiting For?
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Telecommunications
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