A local charity in Wokingham is seeking an ambitious and motivated Operations Manager. This is a developmental role, succession planning for the CEO position. We are looking for an individual who will learn ‘on the job’ working closely with the current CEO to gradually take on increased responsibilities.
Reporting to the CEO, the Operations Manager will be responsible for the day-to-day operational running of the charity’s service delivery, including the line management of staff and volunteers over time. The role involves overseeing scheduling, staffing, programme delivery, stakeholder engagement, fundraising, and contributing to organisational development as well as enhancing brand awareness through marketing and social media activities.
This is an office-based role working 37.5 hours per week ( 30 hours over 5 days would be considered). The salary for this role is between £35,000 and £40,000 dependent on experience.
Key Responsibilities for the Operations Manager role are:
* Oversee and support the delivery of sessions, ensuring high-quality, inclusive experiences.
* Manage scheduling, staffing, and line management of staff and volunteers.
* Support the creation of engaging content, including liaison with external partners.
* Encourage member participation, independence, and empowerment, maintaining accurate records.
* Build strong relationships with members and stakeholders.
* Represent the charity at community events and contribute to organisational reports.
* Support fundraising, grant applications, and digital/social media initiatives.
* Assist the CEO in operational, strategic, and administrative activities, gradually taking on increased leadership responsibilities as part of a succession plan.
Skills and Experience Required for the Operations Manager role are:
* Understanding of advocacy and empowerment for people with learning disabilities.
* Awareness of Equal Opportunity legislation
* Strong written and verbal communication, report writing, and IT skills (Microsoft Office).
* Organised, able to plan and manage multiple activities, and lead others.
* Experience engaging with professionals, stakeholders, or the public on sensitive issues.
* Supervisory/line management experience and involvement in fundraising or grant applications.
* Creative, flexible, motivated, and committed to inclusion and advocacy.
* Resilience, empathy and diplomacy along with good customer service skills
* A keen interest in social media to promote brand awareness of the charity
* Comfortable working independently, occasionally alone, and as part of a small team.
Don’t miss this chance to make a real difference – apply today and help shape the future of this local charity