Our Trade Branch Network offers genuine opportunities to make a difference and provides many exciting career pathways within Eurocell.
What Our Trade Counter Assistants Do:
* Work closely with the Branch Manager and Branch Supervisor in day-to-day branch operations, leading by example.
* Responsible for trade counter sales to achieve targets, confidently communicating product knowledge to customers.
* Provide exceptional customer service and support to new and existing customers.
* Pick, load, and deliver products to customers using Eurocell's 3.5-tonne flatbed trucks and LWB vans.
* Plan routes, drive safely, and maintain the cleanliness of the company vehicle.
* Support the Branch Manager with timely completion of actions and activities.
* Ensure compliance with Health and Safety, company policies, and procedures.
* Maintain operational standards, customer service excellence, and achieve branch sales targets.
* Develop and maintain positive customer relationships to support sales targets.
* Assist with branch operations and support colleagues as needed.
* Maintain branch standards, including warehouse and stock management, cleanliness, and point of sale.
We look for candidates with:
* Passion and energy for delivering exceptional customer service and achieving business targets.
* A proactive, customer-focused approach, confident in serving and engaging with customers.
* A commercial mindset to drive sales and maximize margins while ensuring customer satisfaction.
* Good organizational skills, ability to prioritize, and use of initiative.
* Confident IT skills, experience with MS Office and industry software like SAP.
* A full, valid driving license is essential; an FLT license is advantageous.
* Previous experience in stocktaking, trade, builders merchant, retail, glazing, or uPVC environments is beneficial.
* Ability to work in a small team and independently when needed.
Hours & Benefits:
* 44 hours per week, permanent role, Monday to Friday 7am-4:30pm, Saturday rota 8am-12pm.
* Salary: £27,936 basic, with potential earnings up to £31,536 including bonuses.
* Benefits include healthcare cash plan, life assurance, high street discounts, staff discounts, pension, employee assistance, and more.
* Additional perks: Christmas shutdown, limited Saturday work, no Sunday openings, and flexible working hours.
Eurocell is a market leader in uPVC products, committed to supporting employee growth and work/life balance. We offer industry-leading training, career progression opportunities, and a comprehensive benefits package.
#J-18808-Ljbffr