We have an exciting opportunity for a Museum Assistant to join the existing Visitor Services team. This position reports to the Visitor Services Supervisors. Hours & Contract This position is for a 5-month temporary contract, from June 2026 – November 2026. 14 hours p/week. Saturday/Sunday during term time, changing to Sunday/Monday during school holidays. The role will be predominantly office based. Job Description Key Tasks Operational To always deliver outstanding levels of visitor service and always put the visitor first. To be the face of the museum, welcoming all visitors to the museum at Front of House. To provide information about exhibits and the museum in an interesting, informative and accessible way. To patrol all galleries to ensure the security of the collection. To always ensure the safety of visitors and evacuate the museum when required in accordance with the museums policies and procedures. To ensure all security checks are completed on a daily basis. To identify and report security risks and potential hazards. To monitor and maintain standards of cleanliness and repair in the galleries. To fully support reception duties when required including responding to visitors’ enquiries and online feedback. To operate the object handling station while maintaining the safety of both visitors and the collection. To provide support stewarding shows both in our inside and outside performance spaces. To make public announcements when required via the public address system. To undertake any other tasks reasonable commensurate with the job role Commercial To promote commercial areas of the museum and encourage fundraising to meet steep targets. To operate commercial areas of the museum such as the Crossbow Challenge, handling money and ensuring the health and safety of all visitors and staff. To promote products and services to visitors such as Guidebooks, and contribute towards steep commercial targets. To process transactions accurately in line with the cash handling procedures. To support and help promote the Escape Room experience to visitors. Benefits Access to the discounted bicycles via Bike2Work scheme Access to free EAP services via the (Employee Assistance Program) 27.5 days holiday plus Bank Holidays Generous company sick pay scheme Generous family friendly leave Access to discounted staff car parking 25% off staff shop 10% off food in on-site café (generous discounts on set meals, and reduce cost hot drinks) Pension scheme max employer contribution is 9% Access to free on-line learning Season ticket loan M-Card A Police Check/ Disclosure will be requested in the event of a successful application. Please refer to the job description for the level of check required. A criminal record would not necessarily be a bar to employment. Please note that all job offers are subject to the receipt of satisfactory references, DBS/Police checks and right to work documentation. If you do not hear from us within 14 days of the application closing date, please assume you have been unsuccessful. We however will endeavour to respond to all applications. Please note we reserve the right to close vacancies earlier that the closing date listed on the advertisement if necessary.