Online Sales and Stock Administration Assistant
We are currently seeking an Online Sales and Stock Administration Assistant to play a critical role in our sales team. Reporting directly to the Sales Manager, your primary responsibility will be cataloguing and recording incoming stock, mainly salvaged items from insurance claims, in our cloud-based stock system. Additionally, you will manage online sales to create an effective and user-friendly buying experience, aiming to maximize sales and meet sales targets.
Responsibilities include:
* Stock Management: Assist with uploading all relevant information about incoming stock into the stock management system and label stock with system-generated codes.
* Online Sales Management: Photograph and accurately describe items to be sold, then upload them to the appropriate online sales channels as directed by the Sales Manager.
* Customer Interaction: Answer telephone inquiries when needed and manage buyer queries to facilitate a smooth online purchasing process.
* Order Fulfillment: Assist in picking, packing, and dispatching sold items daily to ensure dispatch times meet company commitments.
* Auction Cataloguing: Catalogue specific stock items for online auctions as required.
* Research and Administration: Occasionally research prospective buyers for specific stock items and perform general administrative duties as needed.
Qualifications and Skills:
* Education: Minimum of 4 GCSEs (or equivalent), including English and Maths.
* Experience: At least 1 year of experience in selling, preferably through online outlets.
* Skills: Excellent written and verbal communication skills, strong organizational skills, and a driven attitude.
Benefits include company pension and on-site parking. The schedule is a day shift, Monday to Friday. A driving licence is preferred but not required.
Please note that our offices are based in a warehouse and a proportion of the work will involve working in the warehouse.
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