Overview
Join to apply for the Sales Estimator role at Tapi Carpets & Floors. This role requires the use of your own vehicle.
Responsibilities
* Deliver outstanding customer service that exceeds expectations.
* Have an understanding and respectful approach to make customers feel relaxed and reassured in their homes.
* Use our Masterpiece software (training provided) during every customer visit to measure and provide solutions.
* Prepare a detailed and accurate flooring plan with the ability to provide an on-site quote using our Masterpiece software.
* Carry out inspections of identified faulty floors and produce reports.
* Check for uneven floor levels and potential issues such as dampness or trailing cables.
* Process customer orders thoroughly and accurately where applicable.
* Comply with all Health and Safety and security requirements set out by the Company.
The Big Package
* Colleague discount
* Salary sacrifice pension
* Perks platform (discounts on cinema, cashback and brands)
* Employee Assistance Programme
* A day off for your birthday
* Cycle to work scheme
* Enhanced family leave
* Life Assurance
About You
You’re in that sweet spot of being sales driven AND customer focused. You’re passionate about what you do. You’re a speedy thinker who is pleasant, presentable, switched-on, and honest, bringing a little joy to every interaction. You are self-motivated, enthusiastic, and keen to impress. You sweat the small stuff and have a “no customer left behind” attitude.
You thrive on a busy schedule and are always looking for ways to improve things for customers and colleagues, with a bias towards action. You should be able to plan efficient routes to maximise time and the number of customers seen.
You will need a full driving license for this role and access to your own vehicle.
Get to Know us
Hello, we’re Tapi and we’re obsessed with floors. We’re a flooring retailer with a difference and we’d love for you to join the revolution. Our story starts in 2015 and we’ve grown to become a leading flooring retailer in Britain. We value our people and have initiatives like the Tapi Academy to support development and a collaborative culture that celebrates milestones and teamwork.
Equality statement: Tapi Carpets & Floors is an Equal Opportunities Employer. There shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and welcome all applications.
INDHP
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries
* Retail
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