North Cumbria Integrated Care NHS Foundation Trust
Clinical Support Worker (Keswick)
Closing date: 08 April 2026
Job type: 72 hours in total
An exciting opportunity has arisen at Keswick Hospital, which is part of the Keswick and Solway ICC for HCAs to join the nursing team on the ward. Keswick is situated in the Lake District National Park and is a popular tourist spot. The market town is busy, full of shops, pubs and cafes, located on the edge of Derwent Water at the head of the beautiful Borrowdale Valley.
We are looking for dynamic, motivated and enthusiastic Clinical Support Workers to work as part of our dedicated nursing team. The ward has 16 beds, we take patients directly from home or stepped down from the two acute hospital sites within the Trust. We specialise in rehabilitation and end‑of‑life care.
Main duties of the job
* Direct patient care
* Assist and promote independence in washing and dressing patients
* Assist patients in their rehab goals
* Assist with patients' nutritional needs
* Provide care for patients approaching end of life
* Take observations and upload them onto Web V
The successful applicant should have a care certificate relevant to this post; however, it is not essential for the right candidate. All training relevant to this role will be provided by the Trust and by your new colleagues on the ward. You must be able to demonstrate the ability to work within a changing environment and have good communication skills. The post holder will deliver nursing care covering a 24‑hour period including public holidays and weekends, supported by registered staff on duty.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our five key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
We are serious about supporting a diverse workforce that reflects our local community and are committed to being an inclusive and compassionate place to work.
Cross‑regional initiatives aim to make the North East and North Cumbria the greenest region in England by 2030. All staff are expected to support sustainability.
Eligibility & Sponsorship
Due to changes implemented by the UK Immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility before applying. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation Assistance
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see the policy for eligible vacancies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary to submit a Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions. The cost of the DBS will be met through salary deduction:
* Standard Check: £21.50 + £6.50 admin = £28.00 (deducted over 4 months or one‑off)
* Enhanced Check: £49.50 + £6.50 admin = £56.00 (deducted over 4 months or one‑off)
Benefits
* 27‑day holiday scheme rising to 33 days after 10 years
* NHS discounts*
* Salary sacrifice schemes including lease cars and Cycle‑to‑Work*
* Vivup: free, confidential counselling and information service*
*Subject to eligibility
Person Specification
Qualifications
* Level 3 vocational qualification or equivalent competency in a range of patient and clinical care duties
* National Care Certificate or commitment to complete within 12 weeks of commencing employment
* Numeracy and Literacy Level 2
* Undertaken relevant additional training for Clinical Support Workers
Knowledge and Experience
* Experience of working in health or social care
* Experience of undertaking and recording clinical observations and escalating changes or findings
* Working knowledge of legislation underpinning care provision
* Understanding of the importance of robust, accurate, clear, timely documentation
* Insight into behaviours and skills of a carer and the need for effective team work
* Knowledge of safeguarding
* Understanding work‑related boundaries
* Awareness of GDPR and the need for confidentiality
* Familiarity with current NHS and social care policies
* Nursing policies and procedures
* Evidence of understanding of Trust business
* Experience of working in the Trust previously
Skills and Aptitudes
* Excellent interpersonal, communication and active listening skills
* Ability to adopt appropriate styles and methods of communication
* Time‑keeping, planning and prioritisation skills
* Basic IT skills to use electronic patient records and other Trust systems
* Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics
* Ability to demonstrate the importance of holistic person‑centred care and related procedures
* Attention to detail and initiative
* Ability to demonstrate compassionate values and behaviours needed for dignified care
* Desire to encourage and support patients to remain independent as possible
* Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
* Caring and empathetic, motivated with a pro‑active approach
* Ability to work independently and as part of a team
* Committed to providing high quality patient care
* Willingness to undertake job‑related training and multidisciplinary competencies for more effective patient care
* Personal resilience
* Ability to work calmly and effectively under pressure
* Presents self as courteous, respectful and helpful and understands importance of professional image
* Reliable, adaptable and dependable
* Venepuncture
Other Requirements
* Promote equality and value diversity
* Adhere to Trust Values and professional behaviours
* Ability to travel between sites or attend off‑site meetings or training
Employer name
North Cumbria Integrated Care NHS Foundation Trust
£24,937 to £26,598 a year, per annum pro rata
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