Aftersales Manager Opportunity
Monday to Friday | Over £50k OTE | Outstanding Benefits Package
A leading, award-winning regional motor group is searching for a dynamic Aftersales Manager to join their team. Representing multiple brands across several dealerships, the group prides itself on delivering exceptional customer experiences. Having secured the #1 Reputation score in the AM100 for two consecutive years, this is your chance to lead an ambitious and customer-focused team at one of the UK’s leading motor groups.
With a culture of nurturing talent from within, this is a rare opportunity to step into a leadership role and grow your career organically.
What You’ll Be Doing
As Aftersales Manager, you will take ownership of the service department's daily operations, leading by example to ensure smooth workflow, a motivated team, and outstanding customer satisfaction. Key responsibilities include:
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Managing day-to-day service operations, ensuring efficiency and high standards in all areas.
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Delivering exceptional customer experiences by addressing queries, resolving issues, and ensuring satisfaction.
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Leading, mentoring, and developing your team, fostering a positive culture and professional growth.
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Driving revenue by identifying and promoting upselling opportunities for additional products and services.
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Ensuring compliance with safety and quality standards, conducting regular equipment inspections.
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Collaborating with other departments to optimise processes and deliver the best service.
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Overseeing inventory management for parts and supplies, ensuring seamless operational support.
What We’re Looking For
To thrive in this role, you’ll need:
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Proven managerial experience within a service-oriented or automotive environment.
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Strong mechanical knowledge and familiarity with modern systems and equipment.
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A passion for customer service excellence, with the ability to build trust and rapport.
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Exceptional leadership and communication skills to inspire your team.
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The ability to effectively upsell services while prioritising customer satisfaction.
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Great organisational skills with an eye for detail and a commitment to quality.
Why Join Us?
We understand that your success is our success, so we offer a package designed to help you thrive:
Monday to Friday working week for improved work-life balance.
Competitive salary with uncapped bonus opportunities, meaning your earning potential is truly limitless.
Enhanced Holiday Allowance, including your birthday off and increasing with service.
Continuous training and career development, giving you the tools to grow and succeed.
Leadership Programme Training.
Life Assurance Scheme, providing financial security for your loved ones.
Market-leading Employee Assistance Programme (including Cancer Care).
Pension Scheme with a trusted provider.
Discounted MOT & Service costs for you and your family.
Regular staff social events to celebrate team successes.
Recognition programmes, such as Employee of the Month and Long Service Awards.
Free refreshments to keep you energised throughout your day.
Why This Role?
This is your opportunity to join a forward-thinking team where your hard work is celebrated and rewarded. You’ll be part of a business committed to innovation, leadership, and exceptional service — and your contribution will make a real difference.
We are proud to be an Equal Opportunity Employer and encourage applications from individuals of all backgrounds. If you require any accommodations during the application process, please let us know
📩 To apply or find out more, please contact Gurwinder Malhi at Barrett Contract Services by clicking apply
My client is an Equal Opportunity Employer and will accommodate the needs of individuals with disabilities throughout the process.
Barrett Contract Services is an established recruitment firm, successfully supporting the industry for over 19 years