Assistant Domestic Abuse Practitioner
£27,067 a year
Stoke, Stoke-on-Trent
Permanent
As an Assistant Domestic Abuse Practitioner at our clients refuge in Stoke-on-Trent, you’ll be the first point of contact for their customers, external enquiries, referrals and admissions. You’ll work with their team in refuge to support customers and their children, making sure they remain safe and well.
This is a night role and you will work sleep-in shifts. You’ll work an average of 17.5 hours per week awake, and sleep at refuge for the remaining hours to make sure there is a presence on-site if support is required at night. To get an idea of the kind of hours you’ll be working, take a look at the attached rota. You might not start on the exact week, but it will give you an idea of the kind of shift pattern you will be working.
Job requirements
1. Make sure customers feel welcome when they arrive at refuge and are aware of the support they can access.
2. Manage referrals, carry out any necessary risk assessments and assign accommodation based on customer needs.
3. Visit customers to complete safe and well checks.
4. Make sure the safe accommodation service is secure and all health and safety standards are met.
5. Respond to any issues or emergencies to help both female and male c...