PAYE Umbrella Account Manager | Payroll | Recruitment & Contractors
Location: Office-Based
Sector: PAYE Payroll | Umbrella Services | Recruitment
Job Overview We are seeking an experienced PAYE Umbrella Account Manager to join a growing payroll and umbrella services provider. This role is ideally suited to a knowledgeable payroll professional who enjoys managing key accounts, building long-term client relationships, and delivering a consistently high standard of service in a fast-paced environment.
As a key member of the payroll team, you will take ownership of recruitment agency partnerships and associated contractor accounts, acting as a trusted advisor on PAYE, umbrella payroll, and compliance matters. This is an excellent opportunity to join an expanding organisation where expertise is recognised and career development is actively supported .
Key Responsibilities Account & Relationship Management Act as the primary point of contact for recruitment agency partners and associated contractor accounts
Build and maintain strong, long-term client relationships to ensure high satisfaction and retention
Act as a trusted advisor on PAYE and umbrella payroll processes
Payroll, Compliance & Contractor Support Provide accurate, timely, and compliant guidance on PAYE payroll and umbrella services
Support contractors with onboarding, payroll queries, and ongoing account management
Ensure adherence to HMRC legislation, IR35 requirements, and payroll compliance standards
Maintain accurate records in line with regulatory and internal governance requirements
Account Development & Service Improvement Identify opportunities to grow existing accounts and enhance service delivery
Work collaboratively with internal payroll, compliance, and operations teams
Deliver a professional, end-to-end service experience for agencies and contractors
Skills & Experience Required Proven experience in PAYE payroll and umbrella services would be benificial
Strong working knowledge of HMRC regulations, IR35, and payroll compliance
Experience managing recruitment agency and contractor accounts
Excellent communication and relationship-building skills
Highly organised with strong attention to detail
Proactive, customer-focused, and solutions-driven approach
Whats On Offer Competitive salary with performance-related bonus
Supportive and collaborative team environment
Clear career progression and opportunities for increased responsibility
Opportunity to make a meaningful impact within a growing payroll provider
A role where your expertise, ideas, and contribution are genuinely valued
Apply Now If you are an experienced PAYE Umbrella Account Manager looking to take ownership of key accounts and progress within a growing payroll and umbrella services provider, we would welcome your application.
Apply today to take the next step in your payroll account management career.
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