Complex Injury Paralegal
Application Deadline: 25 May 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Southampton
Reporting To: Lead Lawyer / Partner
Description
Keoghs LLP | Complex Injury Team
Full-time | 35 hours per week | Monday–Friday
Are you looking to develop your career in complex and high-value personal injury work?
Keoghs is looking for a dedicated Complex Injury Paralegal to join our successful and supportive Complex Injury Team in Southampton.
This is a role where you will gain hands‑on experience assisting with large loss, catastrophic injury, and high‑value multi‑track claims—including brain, spinal, amputation, and fatal injury cases.
If you’re currently working in a personal injury paralegal or SCT / FT file handling role and are looking to advance your career in complex injury litigation, we’d love to hear from you.
What You’ll Be Doing
Working closely with a Lead Lawyer and wider Complex Injury Team, you’ll support the progression of high-value personal injury matters from instruction through to resolution. Duties will include:
File & Case Support
* Preparing, filing, serving, and diarising basic court documents and hearing dates
* Liaising with experts, counsel, insureds, and witnesses
* Coordinating conferences, hearings, joint settlement meetings, and expert appointments
* Managing CRU registrations, updates, and settlement notifications
* Reviewing medical records, photographic evidence, and surveillance footage
* Drafting summaries, mandates, and applications for records and police reports
* Redacting documents to maintain privilege and GDPR compliance
* Taking and fielding calls from all parties involved in the claims
As Your Skills Develop
With experience and supervision, you’ll progress to tasks including:
* Preparing instructions to counsel
* Drafting witness statements and liaising with witnesses
* Preparing and reviewing disclosure
* Attending client meetings and preparing notes
* Drafting updates to clients and more complex court documentation
What were looking for
Essential Skills & Experience
* Prior experience in a litigated role - assistant or file handler (6 months min)
* Prior experience in personal injury - assistant or file handler (6 months min)
* Minimum of 5 GCSEs (grade 5/C or above)
* Demonstrable interest in law (e.g. LPC, CILEX, or experience in a legal environment)
* Strong communication and telephone skills
* Confident, organised, and able to manage competing priorities
* High attention to detail—especially when tasks are repetitive
* Good IT, literacy, and administrative skills
* A proactive team player with the flexibility to support the needs of the team
* Ability to work in line with the SRA Code of Conduct
Soft Skills
* Team Commitment– Values collaboration and others’ perspectives
* Resilience– Calm under pressure
* Growth Mindset– Keen to develop and improve
* Adaptability– Embraces change positively
* Client-Focused Thinking– Adds value through service quality
* Commercial Awareness– Understands broader business implications
Job Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years’ service
* Pension Contribution based 5% Employee / 3% Employer
* Cycle to Work Scheme
* Tech Scheme
* Season Ticket Loan
* Gym Flex
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation
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