Job Description
Our client are looking for a proactive Sales & Marketing Assistant to join their team in Castle Donington to play a key role in promoting their products and supporting customers. This is a varied and rewarding role with opportunities to develop your skills across marketing, sales, and customer service.
£27,000 - £30,000 depending on experience.
Permanent role.
Monday to Friday.
Hybrid working available after training period, typically 3-4 days in the office and 1-2 days at home.
Sales & Marketing Assistant - The Role:
1. Create and send engaging mailshots and product flyers (including copywriting, layout, and imagery).
2. Follow up with contacts who engage with marketing material and identify sales leads for the Commercial Manager.
3. Manage and maintain CRM systems, including updating contact records and resolving email bouncebacks.
4. Plan and post targeted content across social media platforms, and engage with responses appropriately.
5. Write and publish relevant blog posts to drive brand engagement and awareness.
6. Support the collation and organisation of marketing assets.
7. Optimise SEO across company websites using keywords, meta-tags, and other best practices.
8. Manage and update sales listings on eBay, Amazon, and similar platforms.
9. Monitor and analyse website and e-commerce platform analytics (e.g. Google Analytics, eBay/Amazon stats) to inform improvements.
10. Set up and maintain customer information within internal CRM systems.
11. Follow up on pro-forma invoices, overdue orders, and delivery issues.
12. Respond to customer queries and complaints, ensuring a high level of service is maintained.
Sales & Marketing Assistant - The Candidate:
13. Great attention to detail
14. Strong written communication
15. Analytical skills – e.g familiarity with tools like Google Analytics is an advantage.
16. Experience with email marketing platforms would be beneficial but not essential.
17. A customer-first approach with a helpful and professional attitude.
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