Job Title: Operations Manager (Partial Discharge Condition Monitoring)Location: RugbyBusiness Area: Rotating MachineryWho we are…Quartzelec is an independent, multi-disciplined service provider, proudly employing over 600 people in the UK and beyond, with a turnover exceeding £90 million. We specialise in contracting and rotating machine services, and our expertise in repairing and maintaining motors and generators is backed by over 100 years of experience in the field. We take pride in being an engineering authority with a strategic global presence, dedicated to meeting the unique needs of our clients.Join us for a unique experience where we value autonomy, giving our employees responsibility and ownership in their areas of expertise.The Role…We are currently seeking an Operations Manager to oversee the Partial Discharge Condition Monitoring profit centre at our Rugby facility. In this pivotal leadership position, you will be responsible for the operational, financial, customer, and employee strategies. You will lead and inspire a dedicated team to ensure the efficient and timely manufacture of Quartzteq products and the delivery of Partial Discharge-related projects, while driving continuous business growth.Your primary focus will be on building strong client relationships, enhancing operational performance, and maintaining high standards of quality across all processes. This role presents an exciting opportunity for a motivated Manager to expand the business, manage complex technical operations, and ensure that Condition Monitoring solutions are expertly manufactured, tested, installed, and supported. You will play a crucial role in shaping the success of the centre, with a particular emphasis on after-sales support and customer satisfaction as key drivers of long-term success.Key Responsibilities…Collaborate with the management team to achieve the overall objectives of the profit centre and business unit, while upholding high safety standards, work processes, and a commitment to continuous improvement in operational qualityManage the assembly team and develop planning in accordance with business and Quartzteq requirementsOversee the successful delivery of all Partial Discharge-related projects, ensuring efficient resource management, adherence to timelines, and alignment with client expectationsCultivate and strengthen relationships with both new and existing clients to maintain a continuous pipeline of work, driving after-sales support and business growth Identify new business opportunities, manage the tendering process, and lead business development activities to enhance sales and profitabilityAssume responsibility for the profit and loss (P&L), budget management, and commercial activities of the profit centre, including cash flow management and order ownershipEnsure compliance with all company policies and industry regulations, with a specific focus on managing operations in accordance with the company’s safety protocolsManage and optimise processes and procedures to guarantee the highest standards of "right first time" delivery and customer satisfactionCollaborate closely with management and commercial teams to interpret, implement, and manage contracts and controls to ensure smooth project executionEstablish clear, measurable goals to align individual and team performance with the overall business strategy, fostering high performance and continuous improvementLead and develop the workforce, taking responsibility for all HR activities within the profit centre, ensuring that health, safety, quality, and performance standards are maintained in compliance with company policies and relevant legislationProvide assistance to the Business Unit Manager with any additional duties or initiatives as required.Your skills and experiences: A higher qualification (or equivalent) in Electronics, Mechatronics, or Electrical Engineering is essentialProven experience in managing a team and overseeing operations in a technical or manufacturing environmentStrong understanding of business development processes, including increasing sales and profitability within a technical contextExperience with Condition Monitoring solutions, Partial Discharge monitoring, or related electrical engineering services is highly desirable, though training will be providedA solid comprehension of manufacturing and testing processes in an electronics environmentDemonstrated experience in managing and understanding P&L, budget control, and possessing financial acumenCustomer-focused with excellent interpersonal communication skills across all levelsStrong leadership and people management capabilities, with the ability to motivate, develop, and lead a high-performing workforceExcellent organisational, decision-making, and time-management skillsThe ability to comprehend contracts and work effectively with commercial teamsIn-depth knowledge of the electrical engineering services industry and relevant market trendsFamiliarity with lean manufacturing principles and continuous improvement methodologiesIOSH Health & Safety for Managers certification (or equivalent) is highly desirableBenefits:As a valued member of our team, you’ll receive a comprehensive benefits package that includes:Company Car / Cash AllowancePrivate Healthcare via BUPAContributory salary sacrifice pension schemeLife insurance (4x your salary)Enhanced annual leave entitlement, in addition to bank holidaysCompany-funded gym subsidy paymentsAnnual vision allowanceFree 24/7 remote GP serviceEmployee referral programmeLong service recognition awardsPaid maternity and paternity leaveAccess to Electric/ Hybrid vehicle charging pointsAdditionally, you'll have access to a wide range of supplementary benefits, including:Employee Assistance ProgrammeExtensive professional development through our in-house training academyCareer-enhancing training eventsExclusive employee discounts and various concessions via our corporate perks platformWhy Quartzelec?At Quartzelec, we take great pride in our commitment to developing the next generation of talent, as demonstrated by our active engagement with over 100 apprentices. In recognition of our efforts, we were honoured to receive the Employer Recognition Award from two of our training providers in 2025. We are dedicated to fostering growth and supporting our apprentices through guidance and mentorship, enabling them to achieve their full potential.We offer a distinctive working experience within a company that values autonomy, empowering employees with the responsibility and ownership of their areas of expertise. This approach not only allows you to make a meaningful impact but also creates opportunities for significant career advancement.Quartzelec is dedicated to fostering a diverse and inclusive workplace where neurodiverse individuals are not only welcomed but valued. We recognise the unique perspectives, creativity, and skills that neurodiversity brings, and are committed to providing a supportive environment that empowers all employees to thrive and succeed.Closing Date: tbcWe reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Strictly no agencies please.